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Crisis Management in Public Relations

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ISBN-10: 0749423935

ISBN-13: 9780749423933

Edition: 1997

Authors: Michael Regester, Judy Larkin

List price: $29.95
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Description:

Packed with examples and case studies, this guide shows in a clear and practical way how issues and crises can be handled successfully and effectively with the minimum of damage.
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Book details

List price: $29.95
Copyright year: 1997
Publisher: Kogan Page, Limited
Binding: Paperback
Pages: 160
Size: 5.31" wide x 8.50" long x 0.65" tall
Weight: 0.594
Language: English

Michael Regester draws on 30 years of communication management experience advising corporations on what to do in anticipation of potential risk issues and how to cope in crisis situations. www.regesterlarkin.com

Judy Larkin draws on years of communication management experience advising corporations on what to do in anticipation of potential risk issues and how to cope in crisis situations. With Michael Regester she is co-founder of the London-based public relations consultancy, Regester Larkin.

About the Authors
Preface
Acknowledgements
Risk Issues Management
Outside-in thinking
Issues management defined
Planning an issues management programme - an issues management model
An issue ignored is a crisis ensured
Implementing an issues management programme
Crisis Management
So it hits the fan - now what?
Perception is the reality
The media in crisis situations
The legal perspective
Planning for the unexpected
Crisis communications management
References
Index