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| Introduction | |
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| Determine Your Desired End Results | |
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| What Do You Want Your Audience to Do When You Finish Speaking? | |
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| How Do You Want to Come Across? | |
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| What Do You Want Your Audience to Remember Two Weeks After You Speak? | |
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| Determine Your Audience's WIIFM | |
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| 30 Minutes x 200 People = 100 Hours of Persuasion | |
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| Design a Winning Speech | |
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| The "Tell Them" Technique | |
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| Choose an Appropriate Format: Seven Ways to Organize Your Speech | |
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| Sources for Material | |
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| Dealing with Data: Limit, Simplify, Sequence | |
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| Three Ways to Write Your Speech: Stringing, Molding and Juggling | |
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| Use Cards for Your Notes | |
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| Begin and End Dynamically | |
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| Beginnings | |
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| Tell Your Audience Why They Should Listen to You | |
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| Endings | |
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| Make Your Message Memorable | |
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| Position Yourself Differently from the Other Speakers | |
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| Storytime! Find the Story in Your Message | |
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| Paint a Picture with Words | |
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| Adapt to Make a Connection | |
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| Get Your Audience's Attention | |
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| Pay Attention to Protocol | |
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| Adapt Your Verbal Delivery | |
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| Get Your Audience Involved | |
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| Let Your Interpreter Help You | |
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| Adapt Your Non-Verbal Delivery | |
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| Use Visuals that Work | |
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| Guidelines for Great Graphics | |
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| 35 Mm Slides | |
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| Using Videotapes | |
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| Flip Chart | |
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| Handouts | |
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| Models and Objects | |
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| Demonstrations | |
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| Deliver Your Message with Power and Comfort | |
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| The Stride and Glide Technique | |
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| Control Your Nerves with the 3-B Exercises | |
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| Positive Body Language | |
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| Master Your Voice | |
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| Handle Q&A Sessions, Hecklers and Other Situations with Ease | |
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| Get Good Mileage Out of Your Question and Answer Session | |
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| When You Substitute for Another Speaker | |
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| The After-Lunch Slot | |
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| The After-Dinner Slot | |
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| Read a Script Convincingly: Use The Scoop Technique | |
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| Audience Interference | |
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| When Your Audience is Unreceptive | |
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| Hecklers in the Audience | |
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| Emergencies | |
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| If Your Audience is Falling Asleep | |
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| Set Up for Speaking Success | |
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| Room Size | |
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| Tablen/Senting Arrangement | |
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| Decor | |
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| Platforms | |
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| Lectern | |
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| Glass of Water | |
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| The Lighting | |
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| Temperature/Ventilation | |
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| Distractions | |
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| The Microphone | |
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| In-House Technician | |
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| Speaker's Checklist for Success | |
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| Your Appearance: You Are Your Best Visual Aid! | |
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| Travel Tips for Speakers | |
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| Raise Your Voice: Guidelines for Women | |
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| Surpass Expectations: Be Focused, Organized and Punctual | |
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| Use On-Target Language | |
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| Be Sensitive to Your Audience | |
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| Surprise Your Audience: Enjoy Yourself | |
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| Include a "Chuckler" | |
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| Channel Your Nerves | |
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| Listen to Your Voice | |
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| Increase Your Vocal Power | |
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| Connect with Your Eyes | |
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| Stand and Move with Poise | |
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| Take Advantage of Your Appearance | |
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| Make it Happen! | |
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| Take Center Stage! | |
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| Propose a Toast, Moderate a Conference and Other Speaking Pleasures | |
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| Proposing a Toast | |
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| Moderating a Conference | |
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| Introducing Another Speaker | |
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| Accepting an Award with TACT | |
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| Face the Media without Losing Face | |
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| Pros and Cons of Television Interviews | |
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| Before Your Interview | |
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| At the Studio | |
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| During the Interview | |
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| On-Location Interviews | |
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| Live or Taped? | |
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| After the Interview | |
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| Crisis Interviews | |
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| Avoid Pitfalls and Faux Pas | |
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| 37 Country Profiles Giving Advice On: | |
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| Time | |
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| Names and Titles | |
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| Business Cards | |
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| Dress Code | |
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| Toasts | |
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| Non-Verbal Communication | |
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| Your Speech | |
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| Especially for Women | |
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| Comments | |
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| Conclusion | |
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| Countdown for Your Speaking Assignment | |
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| Last-Minute Changes | |
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| Suggested Reading List | |
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| Index | |