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How to Be an Even Better Manager

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ISBN-10: 0749413832

ISBN-13: 9780749413835

Edition: 4th 1994

Authors: Michael Armstrong

List price: $15.95
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Book details

List price: $15.95
Edition: 4th
Copyright year: 1994
Publisher: Kogan Page, Limited
Publication date: 3/1/1997
Binding: Paperback
Pages: 328
Size: 5.25" wide x 8.50" long x 1.25" tall
Weight: 0.836
Language: English

Born in 1966, Walton Golightly hails from Durban, KwaZulu-Natal - on the doorstep of what used to be the Zulu Kingdom. The People of the Sky is his third novel, and the final instalment in the Amazulu trilogy.Michael Armstrong is a Companion and former Chief Examiner of the Chartered Institute of Personal Development (CIPD), joint managing partner of e-reward and an independent management consultant. He is the author of several best-selling HR titles including Armstrong's Handbook of Human Resource Management Practice, Armstrong's Handbook of Reward Management Practice, Armstrong's Handbook of Performance Management, Strategic Human Resource Management and Armstrong's Handbook of Management…    

Foreword to the Fourth Edition
Introduction: On being a better manager
Achieving results
Assertiveness
Benchmarking
Budgeting
Case presentation
Change management
Clear thinking
Coaching
Communicating
Conflict management
Continuous improvement
Controlling
Coordinating
Corporate culture and how to manage it
Cost cutting
Counselling
Creative thinking
Crisis management
Delegating
Developing people
Empowerment
Getting on
How things go wrong and how to put them right
Improving organizational effectiveness
Innovating
Interviewing
Leadership
Managing your boss
Meetings
Motivating
Negotiating
Objective setting
Organizing
Performance management
Persuading
Planning
Policies
Power and politics
Presentations and effective speaking
Problem-solving and decision-making
Productivity improvement
Profit improvement
Re-engineering the business
Report writing
Strategic management
Stress management
Team management
Time management
Total quality management
Trouble shooting
General bibliography
Further reading from Kogan Page
Index