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How to Be an Even Better Manager A Complete A-Z of Proven Techniques and Essential Skills--Reveals the Secrets of Successful Managers

ISBN-10: 0749413832

ISBN-13: 9780749413835

Edition: 4th 1994

Authors: Michael Armstrong

List price: $15.95
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Book details

List price: $15.95
Edition: 4th
Copyright year: 1994
Publisher: Kogan Page, Limited
Publication date: 3/1/1997
Binding: Paperback
Pages: 328
Size: 5.25" wide x 8.50" long x 1.25" tall
Weight: 0.836
Language: English

Michael Armstrong is a former Chief Examiner of the Chartered Institute of Personnel and Development, joint managing partner of e-reward and an independent management consultant. He has sold over 500,000 books on the subject of HRM (published with Kogan Page), including "Armstrong's Handbook of Human Resource Management Practice".

Foreword to the Fourth Edition
Introduction: On being a better manager
Achieving results
Assertiveness
Benchmarking
Budgeting
Case presentation
Change management
Clear thinking
Coaching
Communicating
Conflict management
Continuous improvement
Controlling
Coordinating
Corporate culture and how to manage it
Cost cutting
Counselling
Creative thinking
Crisis management
Delegating
Developing people
Empowerment
Getting on
How things go wrong and how to put them right
Improving organizational effectiveness
Innovating
Interviewing
Leadership
Managing your boss
Meetings
Motivating
Negotiating
Objective setting
Organizing
Performance management
Persuading
Planning
Policies
Power and politics
Presentations and effective speaking
Problem-solving and decision-making
Productivity improvement
Profit improvement
Re-engineering the business
Report writing
Strategic management
Stress management
Team management
Time management
Total quality management
Trouble shooting
General bibliography
Further reading from Kogan Page
Index