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Administrative Medical Assistant An Applied Learning Approach

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ISBN-10: 0721600522

ISBN-13: 9780721600529

Edition: 5th 2003 (Guide (Pupil's))

Authors: Tammy B. Morton

List price: $23.95
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Book details

List price: $23.95
Edition: 5th
Copyright year: 2003
Publisher: Elsevier - Health Sciences Division
Publication date: 6/19/2003
Binding: Paperback
Pages: 320
Size: 8.50" wide x 10.75" long x 0.50" tall
Weight: 1.584
Language: English

To the Studentp. v
Introductionp. vii
Becoming a Successful Studentp. 1
The Healthcare Industryp. 9
Introduction to Medical Assisting
The Medical Assisting Professionp. 15
Professional Behavior in the Workplacep. 21
Interpersonal Skills and Human Behaviorp. 27
Medicine and Ethicsp. 33
Medicine and Lawp. 41
Administrative Medical Assisting
Computers in the Medical Officep. 47
Telephone Techniquep. 53
Scheduling Appointmentsp. 57
Patient Reception and Processingp. 63
Written Communications and Mail Processingp. 69
Medical Records Managementp. 75
Financial Management
Professional Fees, Billing, and Collectingp. 83
Basics of Diagnostic Codingp. 91
Basics of Procedural Codingp. 95
The Health Insurance Claim Formp. 99
Third-Party Reimbursementp. 105
Banking Services and Proceduresp. 111
Medical Practice and Health Information Management
Medical Practice Managementp. 119
Medical Practice Marketing and Customer Servicep. 125
Health Information Managementp. 129
Management of Practice Financesp. 133
Assisting with Medical Emergenciesp. 141
Career Development
Career Development and Life Skillsp. 147
Procedures Checklistsp. 159
English-Spanish Terms for the Medical Assistantp. 267
Credits Pagep. 299
Table of Contents provided by Rittenhouse. All Rights Reserved.