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| Introduction | |
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| Where Should We Begin? | |
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| From Cooperation to Competition | |
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| Competition Undermines Retention | |
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| The New Religious Revival | |
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| What Happened? | |
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| The Either-Or Question | |
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| The Bar Has Been Raised! | |
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| The Erosion of Inherited Loyalty | |
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| The Impact of Death | |
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| The Impact of Technology | |
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| What Are the New Reference Points? | |
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| The Denominational Dilemma | |
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| Who Resources Congregations? | |
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| The National Context | |
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| What Do the New Rule Books Say? | |
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| Six Questions | |
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| The Electronic Swiss Knife | |
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| Four Themes | |
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| Expanding Choices | |
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| What Does It Symbolize? | |
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| Greater Expectations | |
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| What Are the Consequences of Competition? | |
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| The Bar Has Been Raised! | |
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| They're Bigger! | |
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| A Greater Demand for High Quality | |
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| New Players Join the Game | |
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| Specialists Replace the Generalists | |
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| Competition Brings Denial | |
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| Competition Builds New Skills | |
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| Faster, Better, Cheaper | |
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| From Inputs to Outcomes | |
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| The Call to Consolidate | |
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| The Competition for Control | |
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| One Consequence of Choosing Up Sides | |
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| Who Will Be the First? | |
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| The Demand for Regulation | |
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| The Demand for Subsidies | |
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| Redefining the Mission | |
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| An Increase in the Number of Failed Systems | |
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| The Call for Visionary Leadership | |
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| What Do You Count? | |
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| Is Membership a Useful Indicator? | |
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| Six Critical Questions | |
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| A Denominational Perspective | |
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| Checking Out the Competition | |
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| The Big Divide | |
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| What Is a Stability Zone? | |
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| A Denominational Perspective | |
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| The Larger Context | |
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| The Third Place | |
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| What Has That Larger Context Created? | |
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| Eight Questions | |
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| What Are the Safety Valves? | |
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| The Frontier Response | |
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| How Long Is the Agenda? | |
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| The Central Question | |
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| What Are Useful Categories? | |
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| What Is the Reference Point? | |
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| How Do You Classify Congregations? | |
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| Two Other Categories | |
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| Administrative Convenience | |
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| Asking a Better Question | |
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| What Drives the Planning Process? | |
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| The Community Context? | |
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| How Long at This Address? | |
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| What Is the Tenure of Today's Members? | |
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| How Open to Technology? | |
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| Tomorrow's New Constituents? | |
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| Growing or Shrinking? | |
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| Large or Small? | |
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| Jerusalem or Athens? | |
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| Maintenance or Viable or Competitive? | |
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| Ministerial Tenure? | |
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| A Great Match! | |
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| What Does "Choice" Mean? | |
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| The Consumer-Driven Economy | |
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| Can It Happen Again? | |
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| How Will You Respond? | |
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| Who Will Be the Winners? | |
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| Who Will Be the Losers? | |
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| Who Will Be the Winners? | |
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| Who Is Inventing Tomorrow? | |
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| Notes | |