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Pharmacists Talking with Patients A Guide to Patient Couseling

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ISBN-10: 0683071270

ISBN-13: 9780683071276

Edition: 1997

Authors: Melanie J. Rantucci

List price: $32.95
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"You'll find a complete description of basic counseling protocols, along with recommendations on how these protocols can be used to meet specific patient needs. The author shows how you can incorporate effective patient counseling into pharmacy practice, and gives specific recommendations for developing strong counseling techniques."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
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Book details

List price: $32.95
Copyright year: 1997
Publisher: Lippincott Williams & Wilkins
Binding: Hardcover
Pages: 265
Size: 6.00" wide x 9.00" long x 0.50" tall
Weight: 0.638
Language: English

Introductionp. 1
Patient Counseling as a Pharmacy Servicep. 5
Benefits of Patient Counseling to the Patient
Benefits of Patient Counseling to the Pharmacist
Defining Patient Counselingp. 14
What Is Patient Counseling?
Understanding the Counseling Perspective
Counseling Goals
Educational Goals
Patient Counseling as an Integral Component of Pharmaceutical Care
The Pharmacist's Approach to Patient Counseling
Understanding Patients' Needs, Wishes, and Preferencesp. 28
Illness versus Sickness: The Patient's Perspective
Theories of Health-Related Behavior
How People Feel about Being Ill
How People Feel about Taking Medication
Considering Health-Related Quality of Life
Understanding Noncompliancep. 41
Noncompliance versus Self-Regulation
Causes of Medication Self-Regulation (Noncompliance)
Approaches to Reducing Noncompliance
Special Programs
Discussion of a Specific Counseling Situation
Medication Counseling Basicsp. 67
Preparing for the Counseling Encounter
The Counseling Process
Nonprescription Drug Counseling
The Medication History Interview
Educational Methods and Counseling Aidsp. 103
Educational Methods
Selection of the Counseling Method
Counseling Aids
Developing Patient Education Programs in the Pharmacy
Communication Skills in Patient Counselingp. 131
Counseling as a Communication Challenge
Understanding Communication
Conditions for Effective Communication in Pharmacy
Counseling Skills
Communicating with Peers
Telephone and Written Communication
Tailoring Counselingp. 171
Factors to Be Considered in Tailoring Counseling
Tailoring Counseling to Overcome Difficulties
Issues Involving Drug Production Selection
Social (Preventative Healthcare) Counseling
Developing Optimal Counseling Involvementp. 201
Barriers to Effective Patient Counseling
Removing the Barriers: The Four A's for Effective and Efficient Patient Counseling
Self-Development of the Counseling Pharmacist
Resources for Patient Counselingp. 223
Resources for Pharmacists' to Use
Resources for Patients' to Use
Planned Programs for Pharmacists to Use in Educating Patients
Suggested Patient Counseling Dialoguesp. 232
Counseling for a New Prescription
Refill Prescription Counseling and Medication Monitoring
Nonprescription Drug Counseling
Medication History Interview
Forms to Assist in Information Gatheringp. 247
Medication History Interview Form
Patient Questionnaire
Nonprescription Drug Counseling
Indexp. 253
Table of Contents provided by Ingram. All Rights Reserved.