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| Prologue | |
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| Preface | |
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| Introduction: A Fresh Look at Markets and the Poor | |
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| The “Business” of This Book | |
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| Inclusive Business and the BOP Approach | |
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| Who is to Be “Included” in Inclusive Businesses? | |
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| LIS as Broad Economic Agents | |
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| Organization of the Book | |
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| Market Initiatives of Large Companies Serving Low-Income Sectors | |
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| Building the Business Model | |
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| How Innovation and Ecosystems Actually Worked | |
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| Scaling: An Unfulfilled Promise | |
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| Summary and Discussion | |
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| How Small Firms and Startups Shape Inclusive Businesses | |
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| The Virtues of Small Organizations | |
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| Shared Management Features | |
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| Innovative Companies | |
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| Financial Returns | |
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| Insights on Small Companies Doing Business with LIS | |
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| Social Enterprises and Inclusive Businesses | |
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| Social Enterprises and Market Strategies | |
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| Social Enterprises' Inclusive Business Strategy Patterns | |
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| Conclusions and Managerial Lessons | |
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| Engaging Organizational Ecosystems in Inclusive Businesses | |
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| What Is a Business Ecosystem? | |
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| The Analogy with Biological Ecosystems | |
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| Why Commit To The Business Ecosystem? | |
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| Working with Low-Income Sectors in These Ecosystems | |
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| “Business Friendships” | |
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| To Conclude | |
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| Utilities: Private Interests and Social Benefits | |
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| Context and Challenges in the Value Chain of Utility Companies | |
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| Innovative Models That Allowed for the Inclusion of LIS | |
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| Barriers Faced by These Initiatives | |
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| Grounds to Scale Initiatives | |
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| Lessons Drawn from Utility Services for Low-Income Citizens | |
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| Solid Waste Management: Integrating Low-Income Sectors in the Value Chain | |
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| Context and Challenges in the Value Chain of Solid Waste Management | |
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| Innovative Models That Allowed for the Inclusion of US | |
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| Barriers Faced by These Initiatives | |
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| Collectors' Organization: Characteristics and Strategies | |
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| Financial and Economic Sustainability | |
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| Economic Inclusion of the Collectors | |
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| Social Value Generation for the Collectors | |
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| Lessons of Solid-Waste Management Initiatives for Low-Income Citizens | |
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| Agribusiness and Low-Income Sectors | |
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| Context and Challenges in the Value Chain of Agribusiness | |
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| Innovative Models That Allowed for the Inclusion of LIS | |
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| Barriers Faced by These Initiatives | |
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| Lessons on Agribusiness Initiatives for Low-Income Citizens | |
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| Market-Based Initiatives for Low-Income Sectors and Economic Value Creation | |
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| Measuring Economic Value | |
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| Economic Value Creation in Business Initiatives with LIS Consumers | |
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| Economic Value Creation in Business Initiatives with LIS Suppliers | |
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| Key Factors to Assure Economic Value in LIS Business Initiatives | |
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| Economic Value Creation in LIS Market Initiatives by Social Enterprises | |
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| Key Economic Performance Factors for Social Enterprises' Market-Based Initiatives | |
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| Discussion and Conclusions | |
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| Inclusive Business and Social Value Creation | |
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| Social Value: Conceptual Approach and Classification | |
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| Market-Based Initiatives and Social Value | |
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| Income Increase: Expanding Life Options | |
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| Access to Goods and Services: Improving Living Conditions | |
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| Building Citizenship and Restoring Rights | |
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| Social Capital Development: Building Networks and Alliances | |
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| Final Thoughts | |
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| Conclusions: Developing Inclusive Business | |
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| Actors | |
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| Sectors | |
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| Generating Economic and Social Value | |
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| Critical Factors | |
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| Towards a New Business Imagination | |
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| Annex | |
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| Bibliography | |
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| Contributors | |
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| List of Figures | |
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| Profits and Social Impact in Socially Inclusive Business | |
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| Evolution of Poverty and Extreme Poverty in Latin America | |
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| Segmenting the Low-income Sector Consumers | |
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| Organizational Ecosystems and Their Components | |
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| Irupana and Its Organizational Ecosystem | |
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| Organizational Ecosystems around Gas Natural Venture in Cuartel V | |
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| Community Involvement and Financial Burden | |
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| (Chapter 5) Overview | |
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| Participants in an Agribusiness Ecosystem | |
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| Economic Value Creation in Business Initiatives with LIS Consumers | |
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| Economic Value Creation in Business Initiatives with LIS Suppliers | |
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| LIS Relationship with Inclusive Market-Based Initiatives and Types of Social Value Created | |
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| Major Social Value Creation Elements in Sample Market-Based Initiatives | |
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| List of Tables | |
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| Social Exclusion in Spain | |
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| The Poor as Consumers in-Case Sample | |
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| The Poor as Producers in Case Sample | |
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| Large Company Business Ventures with LIS | |
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| Major Novelties Featured in Original Business Model | |
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| Innovations in Large Company Business Ventures with LIS | |
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| Company Reliance on Non-Traditional and Traditional Actors | |
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| Reliance and Investment in Communal Infrastructure | |
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| Level of Scaling and Economic Sustainability of LIS Ventures | |
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| Data on the Six Companies Analyzed | |
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| Drivers in Each Initiative | |
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| Business Models and Reformulations | |
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| Types of Allied Organizations | |
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| Value Appropriation in the Recycling Chain | |
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| Definition of Economic Value Creation According to Organizational Form | |
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| Key Factors to Assure Economic Value in LIS Business Initiatives | |
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| Economic Value Creation in LIS Market Initiatives by Social Enterprises | |
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| Companies with LIS Customers | |
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| Companies with LIS Suppliers | |
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| CSOs with Market-based Initiatives Involving LIS | |
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| LIS Cooperatives or Associations | |