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| CompTIA A+ Essential 2006 Examination Objectives | |
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| CompTIA A+ 220-602 2006 Examination Objectives | |
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| CompTIA A+ 220-603 2006 Examination Objectives | |
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| CompTIA A+ 220-604 2006 Examination Objectives | |
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| Introduction | |
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| Hardware Needs Software to Work | |
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| Hardware Needs Software to Work | |
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| PC Hardware Components | |
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| Hardware Used for Input and Output | |
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| Hardware Inside the Computer Case | |
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| The Motherboard | |
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| The Processor and the Chipset | |
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| Storage Devices | |
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| Motherboard Components Used for Communication Among Devices | |
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| Interface (Expansion) Cards | |
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| The Electrical System | |
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| Instructions Stored on the Motherboard and Other Boards | |
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| PC Repair Fundamentals | |
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| PC Support Technician Tools | |
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| Recovery CDs | |
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| Loop-back Plugs | |
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| Cleaning Pads and Solutions | |
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| Post Diagnostic Cards | |
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| Personal Computer Preventive Maintenance | |
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| When a PC Is Your Permanent Responsibility | |
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| Creating a Preventive Maintenance Plan | |
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| Dealing with Dust | |
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| Preparing a Computer for Shipping | |
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| Disposing of Used Equipment | |
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| How to Work Inside a Computer Case | |
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| Static Electricity | |
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| Steps to Take apart a Computer | |
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| Steps to Put a Computer Back Together | |
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| Understanding the Boot Process | |
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| Booting a Computer | |
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| Choosing Between a Hard Boot and a Soft Boot | |
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| The Startup BIOS Controls the Beginning of the Boot | |
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| Changing the Boot Sequence | |
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| How to Troubleshoot a PC Problem | |
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| Steps to Solving a PC Problem | |
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| Troubleshooting a Failed Boot | |
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| My Computer Won't Boot | |
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| Troubleshooting Major Subsystems Used for Booting | |
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| Form Factors and Power Supplies | |
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| Computer Case, Motherboard, and Power Supply Form Factors | |
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| Types of Form Factors | |
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| Types of Cases | |
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| Measures and Properties of Electricity | |
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| AC and DC | |
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| Hot, Neutral, and Ground | |
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| Some Common Electronic Components | |
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| Protecting Your Computer System | |
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| Static Electricity | |
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| EMI (Electromagnetic Interference) | |
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| Surge Protection and Battery Backup | |
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| Surge Suppressors | |
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| Energy Star Systems (The Green Star) | |
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| Power-Management Methods and Features | |
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| Energy Star Monitors | |
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| Troubleshooting the Electrical System | |
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| Problems with External Power | |
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| Problems with Loose Internal Connections | |
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| Problems That Come and Go | |
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| Problems with an Inadequate Power Supply | |
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| Problems with the Power Supply, Boards, or Drives | |
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| Problems with the Power Supply Fan | |
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| Power Problems with the Motherboard | |
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| Problems with Overheating | |
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| Replacing the Power Supply | |
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| Processors and Chipsets | |
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| Processors | |
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| How a Processor Works | |
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| The Intel Processors | |
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| AMD Processors | |
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| VIA and Cyrix Processors | |
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| Processor Sockets and Slots | |
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| The Chipset | |
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| Heat Sinks and Cooling Fans | |
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| Installing a Processor | |
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| Voltage to the Processor | |
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| CPU Voltage Regulator | |
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| Installing a Pentium II in Slot 1 | |
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| Installing a Pentium 4 in Socket 478 | |
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| Installing a Pentium 4 in Socket 775 | |
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| Chapter 5 | |
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| Selecting a Motherboard | |
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| Configuring and Supporting a Motherboard | |
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| Buses and Expansion Slots | |
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| Hardware Configuration | |
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| Flashing ROM BIOS | |
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| Motherboard Drivers | |
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| Replacing a Motherboard | |
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| Preparing the Motherboard to Go into the Case | |
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| Installing the Motherboard in the Case | |
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| Completing the Installation | |
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| Troubleshooting the Motherboard and Processor | |
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| Problems with Installations | |
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| Problems with the Motherboard and Processor | |
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| Upgrading Memory | |
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| RAM Technologies | |
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| SIMM Technologies | |
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| DIMM Technologies | |
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| RIMM Technologies | |
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| Error Checking and Parity | |
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| CAS Latency and RAS Latency | |
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| Tin or Gold Leads | |
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| Memory Speeds | |
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| How to Upgrade Memory | |
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| How Much and What Kind of Memory to Buy | |
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| Installing Memory | |
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| Troubleshooting Memory | |
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| Upgrade Problems | |
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| Recurring Problems | |
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| Hard Drives | |
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| Learning from Floppy Drives | |
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| How Floppy Drives Work | |
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| How to Install a Floppy Drive | |
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| How Hard Drives Work | |
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| Tracks and Sectors on the Drive | |
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| Low-Level Formatting | |
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| Calculating Drive Capacity on Older Drives | |
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| Drive Capacity for Today's Drives | |
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| Hard Drive Interface Standards | |
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| The ATA Interface Standards | |
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| SCSI Technology | |
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| Other Interface Standards | |
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| Selecting and Installing a Hard Drive | |
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| How to Select a Hard Drive | |
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| Installations Using Legacy BIOS | |
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| Steps to Install a Parallel ATA Hard Drive | |
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| Serial ATA Hard Drive Installations | |
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| Installing a Hard Drive in a Wide Bay | |
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| Troubleshooting Hard Drives | |
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| Problems with Hard Drive Installations | |
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| How to Approach a Hard Drive Problem After the Installation | |
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| Hard Drive Hardware Problems | |
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| Troubleshooting Floppy Drives and Disks | |
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| Installing and Supporting I/O Devices | |
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| Basic Principles to Support I/O Devices | |
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| Working with Keyboards | |
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| How Keyboard Keys Work | |
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| Keyboard Connectors | |
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| Installing Keyboards | |
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| Cleaning the Keyboard | |
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| The Mouse and Other Pointing Devices | |
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| Mouse Technologies | |
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| Cleaning a Mouse | |
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| Touch Screens | |
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| Other Pointing Devices | |
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| Specialty Input Devices | |
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| Barcode Readers | |
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| Fingerprint Readers and Other Biometric Devices | |
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| Monitors, Projectors, and Video Cards | |
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| Monitors | |
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| Using a Projector | |
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| Video Cards | |
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| Using Ports and Expansion Slots for Add-On Devices | |
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| Using Serial Ports | |
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| Infrared Transceivers | |
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| Using Parallel Ports | |
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| Using USB Ports | |
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| Using IEEE 1394 Ports | |
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| Installing and Supporting Expansion Cards | |
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| Troubleshooting I/O Devices | |
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| Troubleshooting Keyboards | |
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| Troubleshooting a Touch Screen | |
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| Troubleshooting a Mouse or touchpad | |
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| Troubleshooting Monitors and Video Cards | |
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| Multimedia Devices and Mass Storage | |
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| Multimedia on a PC | |
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| CPU Technologies for Multimedia | |
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| Sound Cards and Onboard Sound | |
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| Digital Cameras and Flash Memory Devices | |
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| Web Cameras and Microphones | |
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| MP3 Players | |
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| MIDI Devices | |
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| TV Tuner and Video Capture Cards | |
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| Optical Storage Technology | |
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| Using CDs | |
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| Using DVDs | |
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| Caring for Optical Drives and Discs | |
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| Hardware Used for Backups and Fault Tolerance | |
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| Tape Drives | |
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| Removable Drives | |
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| Fault Tolerance, Dynamic Volumes, and Raid | |
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| Troubleshooting Multimedia Devices | |
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| Problems with CD, CD-RW, DVD, or DVD-RW Installation | |
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| Problems When Burning a CD | |
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| Troubleshooting Sound Problems | |
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| Troubleshooting Tape Drives | |
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| PCs on a Network | |
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| Physical Network Architectures | |
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| Sizes of Networks | |
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| Networking Technologies | |
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| Additional Terms Used in Networking | |
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| Introducing Ethernet | |
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| Wireless Networks | |
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| Telephone Networks | |
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| Token Ring and FDDI | |
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| Windows on a Network | |
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| Four Suites of Protocols | |
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| Addressing on a Network | |
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| Installing a NIC and Connecting to a Network | |
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| Installing a NIC Using Windows 2000/XP | |
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| Installing a NIC Using Windows 9x/Me | |
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| Installing a Wireless Adapter in a Notebook | |
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| How to Set Up Your Own Wireless Network | |
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| Security on a Wireless LAN | |
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| Choosing a Wireless Access Point | |
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| Configure and Test Your Wireless Network | |
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| Troubleshooting a Network Connection | |
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| Notebooks, Tablet PCs, and PDAs | |
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| Supporting Notebooks | |
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| Tips for Buying a Notebook | |
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| Special Considerations When Servicing Notebooks | |
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| Caring for Notebooks | |
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| Connecting Peripheral Devices to Notebooks | |
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| Replacing and Upgrading Internal Parts | |
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| Three Approaches to Dealing with a Broken Internal Device | |
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| Upgrading Memory | |
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| Replacing a Hard Drive | |
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| Replacing the LCD Panel | |
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| Replacing a Mini PCI Card | |
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| Other Field Replaceable Units for Notebooks | |
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| Troubleshooting Notebooks | |
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| Problems with the Power System | |
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| Problems with Video | |
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| A Notebook Gets Wet | |
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| The Notebook Is Dropped | |
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| Protecting and Retrieving Data | |
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| More Errors and What to Do About Them | |
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| Online Resources for Troubleshooting Notebooks | |
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| Surveying Tablet PCs | |
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| Surveying PDAs | |
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| Battery Life on a PDA | |
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| Applications on a PDA | |
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| Connecting a PDA to a PC | |
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| PDA Manufacturers and Operating Systems | |
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| Supporting Printers and Scanners | |
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| How Printers and Scanners Work | |
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| Laser Printers | |
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| Inkjet Printers | |
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| Dot Matrix Printers | |
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| Thermal Printers and Solid Ink Printers | |
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| Introducing Scanners | |
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| Installing and Sharing a Printer | |
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| Installing a Local Printer | |
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| Sharing a Printer with Others in a Workgroup | |
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| Maintaining Printers and Scanners | |
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| Printer Languages | |
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| Using Windows to Manage Printers | |
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| Routine Printer Maintenance | |
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| Supporting Scanners | |
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| Troubleshooting Printers and Scanners | |
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| Printer Does Not Print | |
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| Problems with Laser Printers | |
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| Problems with Inkjet Printers | |
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| Problems with Dot Matrix Printers | |
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| Troubleshooting Scanners | |
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| How an OS Uses System Resources | |
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| Interrupt Request Number (IRQ) | |
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| Memory Addresses | |
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| I/O Addresses | |
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| DMA Channels | |
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| Electricity and Multimeters | |
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| Electricity: A Basic Introduction | |
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| Voltage | |
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| Amps | |
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| Ohms | |
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| Wattage | |
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| Measuring the Voltage of a Power Supply | |
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| Using a Multimeter | |
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| How to Measure the Voltage of a Power Supply | |
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| Practicing Measuring the Output of Your Power Supply | |
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| Appendix C | |
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| All About SCSI | |
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| Signaling Methods Used on SCSI Cables | |
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| Connectors Used with SCSI Cables | |
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| Termination | |
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| SCSI-1, SCSI-2, and SCSI-3 | |
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| Using ISA Expansion Slots | |
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| Using Legacy Drivers | |
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| Disassembling a Notebook | |
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| Disassembling an Older ThinkPad | |
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| Disassembling a Newer Dell Notebook | |
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| CompTIA A+ Acronyms | |
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| Glossary | |
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| Index | |