Management with Real Deal : Text with Free Real Deal Upgrade CD-ROM
Edition: 7th 2002
List price: $139.55
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List price: $139.55
Copyright year: 2002
Publisher: Houghton Mifflin College Division
Size: 8.75" wide x 10.00" long x 1.25" tall
Contents I. An Introduction to Management 1. Managing and the Manager's Job An Introduction to Management The Management Process Kinds of Managers Basic Managerial Roles and Skills The Nature of Managerial Work The Scope of Management 2. Traditional and Contemporary Issues and Challenges The Role of Theory and History in Management The Classical Management Perspective The Behavioral Management Perspective The Quantitative Management Perspective Integrating Perspectives for Managers Contemporary Management Issues and Challenges II. The Environmental Context of Management 3. The Environment of Organizations and Managers The Organization's Environments The External Environment The Internal Environment Organization-Environment Relationships The Environment and Organizational Effectiveness 4. The Ethical and Social Environment Individual Ethics in Organizations Social Responsibility and Organizations The Government and Social Responsibility Managing Social Responsibility 5. The Global Environment The Nature of International Business The Structure of the Global Economy Environmental Challenges of International Management Competing in a Global Economy 6. The Cultural and Multicultural Environment The Nature of Organization and Social Culture The Organization's Culture Diversity and Multiculturalism in Organizations Effects of Diversity and Multiculturalism in Organizations Managing Diversity and Multiculturalism in Organizations Toward the Multicultural Organization III. Planning and Decision Making 7. Basic Elements of Planning and Decision Making Decision Making and the Planning Process Organizational Goals Organizational Planning Tactical Planning Operational Planning Managing Goal-Setting and Planning Processes 8. Managing Strategy and Strategic Planning The Nature of Strategic Management Using SWOT Analysis to Formulate Strategy Formulating Business-Level Strategies Implementing Business-Level Strategies Formulating Corporate-Level Strategies Implementing Corporate-Level Strategies 9. Managing Decision Making and Problem Solving The Nature of Decision Making Rational Perspectives on Decision Making Behavioral Aspects of Decision Making Group and Team Decision Making in Organizations 10. Managing New Venture Formation and Entrepreneurship The Nature of Entrepreneurship The Role of Entrepreneurship in Society Strategy for Entrepreneurial Organizations Structure of Entrepreneurial Organizations The Performance of Entrepreneurial Organizations IV. The Organizing Process 11. Basic Elements of Organizing The Elements of Organizing Designing Jobs Grouping Jobs: Departmentalization Establishing Reporting Relationships Distributing Authority Coordinating Activities Differentiating Between Positions 12. Managing Organization Design The Nature of Organization Design Universal Perspectives on Organization Design Situational Influences on Organization Design Strategy and Organization Design Basic Forms of Organization Design Emerging Issues in Organization Design 13. Managing Organization Change and Innovation The Nature of Organization Change Managing Change in Organizations Areas of Organization Change Organization Development (OD) Organizational Innovation 14. Managing Human Resources in Organizations The Environmental Context of Human Resource Management Attracting Human Resources Developing Human Resources Maintaining Human Resources Managing Labor Relations New Challenges in the Changing Workplace V. The Leading Process 15. Basic Elements of Individual Behavior in Organizations Understanding Individuals in Organizations Personality and Individual Behavior Attitudes and Individual Behavior Perception and Individual Behavior Stress and Individual Behavior Creativity in Organizations Types of Workplace Behavior 16. Managing Employee Motivation and Performance The Nature of Motivation Content Perspectives on Motivation Process Perspectives on Motivation Reinforcement Perspectives on Motivation Popular Motivational Strategies Using Reward Systems to Motivate Performance 17. Managing Leadership and Influence Processes The Nature of Leadership The Search for Leadership Traits Leadership Behaviors Situational Approaches to Leadership Related Perspectives on Leadership Political Behavior in Organizations 18. Managing Interpersonal Relations and Communication The Interpersonal Nature of Organizations Communication and the Manager's Job Forms of Communication in Organizations Informal Communication in Organizations Managing Organizational Communication 19. Managing Work Groups and Teams Groups and Teams in Organizations Characteristics of Groups and Teams Interpersonal and Intergroup Conflict Managing Conflict in Organizations VI. The Controlling Process 20. Basic Elements of Control The Nature of Control in Organizations Operations Control Financial Control Structural Control Strategic Control Managing Control in Organizations 21. Managing Operations, Quality, and Productivity The Nature of Operations Management Designing Operations Systems Organizational Technologies Implementing Operations Systems Through Supply Chain Management Managing Total Quality Managing Productivity 22. Managing Information and Information Technology Information and the Manager Types of Information Systems Managing Information Systems The Impact of Information Systems on Organizations Appendix. Tools for Planning and Decision Making Forecasting Other Planning Techniques Decision-Making Tools Strengths and Weaknesses of Planning Tools