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ISBN-10: 0618101551

ISBN-13: 9780618101559

Edition: 8th 2001

Authors: Robert Kreitner

List price: $124.76
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Book details

List price: $124.76
Edition: 8th
Copyright year: 2001
Publisher: CENGAGE Learning
Pages: 554
Size: 7.87" wide x 9.84" long
Weight: 3.212
Language: English

Robert Kreitner is a Senior Lecturer in Management at Arizona State university. He is a popular speaker who has addressed a diverse array of audiences worldwide on topics including the 21st century workplace.

Note: Each chapter includes a Summary, Terms to Understand, and Internet Exercises
The Management Challenge
Managers and Entrepreneurs
The Changing Workplace: Neither Rain nor Fear Can Stop Deborah Kosado Shaw Management
Defined The Global Manager: A Society That Reuses Almost Everything What Do Managers Do?
What Does It Take to Become a Successful Manager?
Learning to Manage Small-Business Management Skills & Tools: Career Tips for Today's and Tomorrow's Managers Closing Case: If I'm in Charge, Why Am I Working So Hard
The Evolution of Management Thought
The Changing Workplace: Berry Gordy Jr.'s Musical Assembly Line
The Practice and Study of Management
The Universal Process Approach
The Operational Approach The Behavioral Approach
The Systems Approach Management Ethics: Rebecca Webb Lukens (17941854): America's First Female Chief Executive Officer
The Contingency Approach Attributes of Excellence: A Modern Unconventional Approach Skills & Tools: Recommended Periodicals for Staying Current in the Field of Management Closing Case: Russia's New Management Style
The Changing Environment of Management
The Changing Workplace: A "No Limits" Attitude Helped Carleton (Carly) Fiorina Reach the Top
The Twenty-First Century Workplace: Seven Major Changes
The Social Environment
The Political-Legal Environment
The Global Manager: Watch Out for Legal Traps in a Wired World
The Economic Environment
The Technological Environment Skills & Tools: How Business Leaders Can Help Women Break the Glass Ceiling Closing Case: Welcome to the World of Younger Bosses and Older Workers
International Management and Cross-Cultural Competence
The Changing Workplace: Detroit Gears Up on Its German Global
Organizations for a Global Economy Toward Greater
Global Awareness and Cross-Cultural Competence
The Global Manager: A Trip to India for the Pillsbury Doughboy Managing Diversity: Islam's Growth Affects Workplace Policies
Comparative Management Insights Staffing Foreign Positions Skills & Tools: Twelve Tips for Safe International Business Trips Closing Case: Tell the Kids We're Moving to Kenya
Management's Social and Ethical Responsibilities
The Changing Workplace: A Canadian Logger Goes Against the Grain Social Responsibility: Definition and Perspectives Management Ethics: Clara Conti Gets Back What She Gives Toward Greater Social Responsibility
The Ethical Dimension of Management Encouraging Ethical Conduct Skills & Tools: An International Code of Ethics Closing Case: Waste Not, Want Not--A Real Fish Story Video Skill Builders: 1A. Karen Sand: A Manager in Action. 1B. Recycling Pays at Kodak
Planning and Decision Making
The Basics of Planning and Project Planning
The Changing Workplace: In a Fast-Paced World, How Three Managers Plan on the Run Coping with Uncertainty
The Essentials of Planning Management Ethics: A New Mission for the U.S. Army Corps of Engineers Management by Objectives and Project Planning Graphic Planning/Scheduling/Control Tools Break-Even Analysis Skills & Tools: Ten Common Errors to Avoid When Writing a Plan for a New Business Closing Case: Profitable Planning at Emerson Electric
Strategic Management
The Changing Workplace: Burger King Seeks New Sizzle Strategic Management = Strategic Planning + Implementation + Control
Thinking Strategically
The Strategic Management Process Managing Diversity: Diversity Boosts Allstate's Bottom Line Strategic Implementation and Control Forecasting Skills & Tools: Reengineering: Strong Medicine for Strategic Ills Closing Case: Can Dell Computer Make It in China
Decision Making and Creative Problem Solving
The Changing Workplace: Three Women in Pursuit of an Internet Dream Challenges for Decision Makers
Making Decisions
The Global Manager: Programmed for Ethical Decision
Making at Citizens Bank of Canada Group-Aided
Decision Making: A Contingency Perspective Managerial Creativity
Creative Problem Solving Skills & Tools: How to Construct a Fishbone Diagram Closing Case: Creativity Helps Hallmark "Send the Very Best" Video Skill Builders
Mary Guerrero-Pelzel, Contractor
A Florida Hot Sauce Goes International
Organizing, Managing Human Resources, and Communicating
Organizations
The Changing Workplace: Dave Neenan's Learning Organization
What Is an Organization? Organization Charts Contrasting Theories of Organization Organizational Effectiveness
The Global Manager: Well-Mannered Singapore Airline Avoids Layoffs in Turbulent Time Organizational Cultures Skills & Tools: How to Build Your Organization's Learning Capability Closing Case: Hard Times for PeopleSoft's People-Centered Culture
Organizing in the Twenty-First Century
The Changing Workplace: Microsoft's CEO, Steve Ballmer: "I'm Trying to Let Other People Dive in Before I do" Contingency Design
Basic Structural Formats Management Ethics: A Globe-Trotting Organizational Thinker Looks at the Future of Work Organizations
Contingency Design Alternatives Effective Delegation
The Changing Shape of Organizations Skills & Tools: If You Want to Be Delegated Important Duties, Then Demonstrate a Lot of Initiative Closing Case: Bean Counters' Revenge: "Tear Down the Walls"
Human Resource Management
The Changing Workplace: Is Texaco Free of Corporate Racism?
Human Resource Planning Selection Managing Diversity: Native Americans No Longer "Silent Minority" Performance Appraisal Training Contemporary
Human Resource Challenges and Problems Skills & Tools: How to Handle the Job Interview Successfully
Closing Case: It Takes More Than a Great Resume to Impress Amazon.com
Communicating in the Internet Age
The Changing Workplace: Fun and Profits at Uncle Herb's Southwest Airlines
The Communication Process
The Global Manager: The Internet as a Common Language for China and the World Dynamics of Organizational Communication
Managing Diversity: Exabyte: Where Nonverbal Communication, Diversity, and Ethics Come Together Communication Problems and Promises in the Internet Age
Becoming a Better Communicator Skills & Tools: Harvard's Sarah McGinty Tells How to Develop Your Speaking Style
Closing Case: The Case of the Errant Messenger Video Skill Builders
Organizational Culture: Three Profiles
T.G.I. Friday's Organizer for Global Expansion
Motivating and Leading
Motivating Job Performance
The Changing Workplace: Seeking Proper Balance at Norway's Norsk
Hydro Motivation Theories
Managing Diversity: Writing His Own Prescription for Self-Actualization at Age 55
Motivation Through Job Design
Motivation Through Rewards
Motivation Through Employee Participation
The Global Manager: Culturally Adapting Self-Managed Teams in Mexico
Other Motivation Techniques for a Diverse
Workforce Skills & Tools: Stress Management
Closing Case: Sharon Allred Decker: "We Had to Recognize That People Have Lives"
Group Dynamics and Teamwork
The Changing Workplace: Lear Team Takes Quality Problems
Personally Fundamental Group
Dynamics Group Development Management Ethics: A Cop-Turned-Professor Takes Aim at the Code of Silence Organizational Politics Conformity and Groupthink Teams, Teamwork, and Trust
Skills & Tools: How to Use Cooperative Conflict to Avoid Groupthink Closi