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Power of a Positive No How to Say No and Still Get to Yes

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ISBN-10: 0553384260

ISBN-13: 9780553384260

Edition: 2007

Authors: William Ury

List price: $17.00
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Description:

No is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say No-to people at work, at home, and in our communities-because No is the word we must use to protect ourselves and to stand up for everything and everyone that matters to us. But as we all know, the wrong No can also destroy what we most value by alienating and angering people. That's why saying No the right way is crucial. The secret to saying No without destroying relationships lies in the art of the Positive No, a proven technique that anyone can learn. This indispensable book gives you a simple three-step method for saying a Positive No.…    
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Book details

List price: $17.00
Copyright year: 2007
Publisher: Random House Publishing Group
Publication date: 12/26/2007
Binding: Paperback
Pages: 272
Size: 5.75" wide x 8.50" long x 0.75" tall
Weight: 0.484
Language: English

William Ury is the co-founder of Harvard's Program on Negotiation, where he directs the Project on Preventing War. One of the world's leading negotiation specialists, his past clients include dozens of Fortune 500 companies as well as the White House and Pentagon. Ury received his B.A. from Yale and a Ph.D. in Anthropology from Harvard. His books Getting to YES and Getting Past No have sold more than five million copies worldwide. He lives in Boulder, Colorado.

Acknowledgments
Author's Preface: Getting to No
Introduction: The Great Gift of No
Prepare
Uncover Your Yes
Empower Your No
Respect Your Way to Yes
Deliver
Express Your Yes
Assert Your No
Propose a Yes
Follow Through
Stay True to Your Yes
Underscore Your No
Negotiate to Yes
Conclusion: The Marriage of Yes and No
Endnotes
Index