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Getting Past No Negotiating in Difficult Situations

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ISBN-10: 0553371312

ISBN-13: 9780553371314

Edition: 1993 (Revised)

Authors: William Ury

List price: $18.00
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We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to: • STAY IN CONTROL UNDER PRESSURE • DEFUSE ANGER AND HOSTILITY • FIND OUT WHAT THE OTHER SIDE REALLY WANTS • COUNTER DIRTY TRICKS • USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE • REACH AGREEMENTS THAT SATISFY BOTH SIDES’ NEEDS Getting Past No is the state-of-the-art book on negotiation for the twenty-first century.…    
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Book details

List price: $18.00
Copyright year: 1993
Publisher: Random House Publishing Group
Publication date: 1/1/1993
Binding: Paperback
Pages: 208
Size: 5.31" wide x 8.23" long x 0.59" tall
Weight: 0.440
Language: English

William Ury is the co-founder of Harvard's Program on Negotiation, where he directs the Project on Preventing War. One of the world's leading negotiation specialists, his past clients include dozens of Fortune 500 companies as well as the White House and Pentagon. Ury received his B.A. from Yale and a Ph.D. in Anthropology from Harvard. His books Getting to YES and Getting Past No have sold more than five million copies worldwide. He lives in Boulder, Colorado.