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Communication for the Workplace

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ISBN-10: 053872322X

ISBN-13: 9780538723220

Edition: 2001

Authors: Thomas L. Means

List price: $125.95
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Communication in today's fast-paced, competitive workplace requires a solid understanding of effective communication principles and technical communication. Communication for the Workplace places more emphasis on these critical skills needed for career success in the 21st century workplace. With more focus given to technical communication, distance learning, research, E-mail, customer service and other contemporary business issues, this book will provide comprehensive information addressing essential writing, speaking and listening skills necessary to excel not only in today's workplace but in the workplace of tomorrow.
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Book details

List price: $125.95
Copyright year: 2001
Publisher: Cengage South-Western
Publication date: 1/11/2000
Binding: Hardcover
Pages: 535
Size: 8.25" wide x 10.00" long x 1.00" tall
Weight: 2.992
Language: English

Communicating in Your Life
Communicating in a Diverse Workplace
Nonverbal Communication
The Writing Process
Writing Memos and E-Mail
Writing Letters to Your Clients and Customers
Researching and Using Information
Developing and Using Graphic and Visual Aids
Writing Routine Reports
Writing Formal Reports
Technical Communication
Presentations and Meetings
Communicating with Customers
Employment Communication
Job Application and Interviewing Skills