Skip to content

Quick Skills Customer Service

Spend $50 to get a free movie!

ISBN-10: 0538698365

ISBN-13: 9780538698368

Edition: 2001

Authors: Career Solutions Training Group Staff

List price: $31.95
Blue ribbon 30 day, 100% satisfaction guarantee!
Out of stock
what's this?
Rush Rewards U
Members Receive:
Carrot Coin icon
XP icon
You have reached 400 XP and carrot coins. That is the daily max!

This book enhances the reader's opportunity for career success by targeting fundamental skills.Customer Service will provide foundations for effectively working with others. Covering areas such as forming good relationships, soothing unhappy customers and using the telephone as a customer service tool, this is the perfect reference for the experienced professional, those re-entering the workforce and those beginning their careers.
Customers also bought

Book details

List price: $31.95
Copyright year: 2001
Publisher: Cengage South-Western
Publication date: 10/20/2000
Binding: Paperback
Pages: 96
Size: 7.75" wide x 9.50" long x 0.25" tall
Weight: 0.440
Language: English

Putting the Customer First
Knowing Your Customers
Pleasing the Customer
Building a Partnership
Providing Superior Service
Soothing Dissatisfied Customers
Customer Service by Telephone
Serving Customers Electronically
Customer Diversity