Walter Wager is a full professor in the Educational Psychology and Learning Systems Department of Florida State University. He teaches advanced instructional design courses, and courses in the design of computer-based instruction and electronic performance systems. He is also the Coordinator of Instructional Services in the Office for Distance and Distributed Learning. In this role, he works with faculty to help them improve their teaching and to integrate technology into their instruction. Professor Wager has won excellence in teaching awards and the University President's Technology Award for outstanding use of technology in instruction. He is the author of many journal articles and book chapters.
John M. Keller holds a Ph.D. in Instructional Systems Design and Organizational Behavior from Indiana University. He is currently a Professor of Instructional Systems and Educational Psychology at Florida State University. Dr. Keller has extensive experience working with corporate, governmental, and educational organizations in the United States and abroad. He has made major contributions to the development of approaches to designing motivational systems and he has contributed to the design of performance improvement and systematic training design processes for several major corporations and governmental agencies. He is best known for the motivational design process he created called the 'ARCS model.'