Skip to content

Communicating in Professional Contexts : Skills, Ethics, and Technologies

ISBN-10: 0534563317

ISBN-13: 9780534563318

Edition: 2002

Authors: H. Lloyd Goodall, Sandra Goodall

Blue ribbon 30 day, 100% satisfaction guarantee!
what's this?
Rush Rewards U
Members Receive:
Carrot Coin icon
XP icon
You have reached 400 XP and carrot coins. That is the daily max!

Description:

This new text and its accompanying CD-ROM, offers a distinct alternative to existing books for the business and professional communication course. Featuring coverage of the most up-to-date skill set available, the book reflects the rapid changes in professional communication due to the global economy, advances in information technology and an increasingly diverse work force. Using an engaging narrative style combined with the unique CCCD model (Choosing, Creating, Coordinating and Delivering) for building presentation competencies, and integrated Web and CD-ROM technology, the authors pay attention to skill building within a strong theoretical foundation of organizational communication. The unique CCCD model employed by the authors throughout the text consists of the following components: Choosing (a communication goal and strategy), Creating (the message), Coordinating (with other people), and Delivering (the message). The model provides students with a consistent formula in each chapter based on the same communication processes. Whether they are preparing an introduction, for an interview, for an informative presentation or for a persuasive presentation, students can use the model to prepare for, and improve upon, their performance.
Customers also bought

Book details

Copyright year: 2002
Publisher: Wadsworth
Publication date: 1/23/2002
Binding: Paperback
Pages: 432
Size: 7.25" wide x 9.00" long x 0.50" tall
Weight: 1.298
Language: English

Preface
Breakthrough Skills for the Global Workplacep. 1
The Evolution of Communication in the Workplacep. 31
Preparing for Conscious Communication in the Workplacep. 60
Listening in the Workplacep. 93
The Power of Verbal and Nonverbal Communication in the Workplacep. 114
Information Technology and Conscious Communicationp. 146
Exploring Interpersonal Communicationp. 166
Interviewing and Conscious Communicationp. 192
The Job Search and Conscious Communicationp. 213
Communicating in Groups and Teamsp. 243
Informative Presentations in the Workplacep. 271
Making the Persuasive Case at Workp. 300
Appendixp. 333
Glossaryp. 347
Referencesp. 351
Indexp. 361
Table of Contents provided by Blackwell. All Rights Reserved.