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Communicating in Professional Contexts : Skills, Ethics, and Technologies

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ISBN-10: 0534563317

ISBN-13: 9780534563318

Edition: 2002

Authors: H. Lloyd Goodall, Sandra Goodall

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This new text and its accompanying CD-ROM, offers a distinct alternative to existing books for the business and professional communication course. Featuring coverage of the most up-to-date skill set available, the book reflects the rapid changes in professional communication due to the global economy, advances in information technology and an increasingly diverse work force. Using an engaging narrative style combined with the unique CCCD model (Choosing, Creating, Coordinating and Delivering) for building presentation competencies, and integrated Web and CD-ROM technology, the authors pay attention to skill building within a strong theoretical foundation of organizational communication. The…    
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Book details

Copyright year: 2002
Publisher: Wadsworth
Publication date: 1/23/2002
Binding: Paperback
Pages: 432
Size: 7.25" wide x 9.00" long x 0.50" tall
Weight: 1.298
Language: English

Breakthrough Skills for the Global Workplacep. 1
The Evolution of Communication in the Workplacep. 31
Preparing for Conscious Communication in the Workplacep. 60
Listening in the Workplacep. 93
The Power of Verbal and Nonverbal Communication in the Workplacep. 114
Information Technology and Conscious Communicationp. 146
Exploring Interpersonal Communicationp. 166
Interviewing and Conscious Communicationp. 192
The Job Search and Conscious Communicationp. 213
Communicating in Groups and Teamsp. 243
Informative Presentations in the Workplacep. 271
Making the Persuasive Case at Workp. 300
Appendixp. 333
Glossaryp. 347
Referencesp. 351
Indexp. 361
Table of Contents provided by Blackwell. All Rights Reserved.