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| Understanding Your Audience And Being Understood | |
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| Introduction | |
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| How Do You Feel About Communicating | |
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| Learning About Your Audience | |
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| Assignment: Gathering and Reporting Information About Your Classmates | |
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| Preparing Your Report | |
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| Delivering Your Report | |
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| Listening to and Evaluating the Reports | |
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| Getting Information: Interviews And Conferences | |
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| Sample Interview | |
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| Communicating | |
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| Interviewing and Participating in a Conference | |
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| Assignment: Interview a Classmate and Reporting on Your Interview | |
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| Assignment: Consulting an Instructor or Supervisor and Reporting on Your Conference | |
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| Reporting on Your Interview and Your Conference | |
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| Providing Information: Instructions And Demonstrations | |
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| Sample Speech | |
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| Demonstrating Processes or Providing Instructions | |
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| Assignment: Giving an Instructive or Demonstration Speech | |
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| Finding a Topic | |
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| Organizing the Body of Your Speech | |
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| Preparing Your Conclusion | |
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| Preparing Your Introduction | |
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| Using Visual Aids | |
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| Presenting Your Speech | |
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| Listening and Evaluating | |
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| Providing Information: Group Discussions And Presentations | |
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| Sample Group Discussion | |
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| Participating in Small Group Discussions and Giving Presentations | |
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| Assignment: Giving a Group Presentation | |
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| Finding Your Topic | |
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| Keeping Your Discussion on Track | |
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| Exploring Your Topic | |
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| Organizing Your Presentation | |
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| Planning the Closing, Opening, and Transitions Between Speakers | |
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| Preparing to Respond to Questions | |
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| Preparing Your Notes and Visual Aids | |
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| Practicing and Evaluating the Presentations | |
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| Persuading Others: Solving A Problem | |
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| Introductory Dialog | |
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| Solving a Problem | |
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| Assignment: Giving a Problem/Solution Speech | |
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| Choosing Appropriate Problems | |
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| Gathering Information for Your Presentation | |
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| Organizing the Body of Your Speech | |
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| Preparing Your Conclusion | |
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| Preparing Your Introduction | |
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| Delivering and Evaluating Problem/Solution Speeches | |
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| Persuading Others: Taking A Position | |
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| Resource Article | |
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| Speaking to Persuade | |
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| Assignment: Giving a Persuasive Speech | |
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| Expressing Opinions | |
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| Preparing Your Speech | |
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| Presenting Your Speech | |
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| Listening and Evaluating | |
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| Participating in Panel Discussions | |
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| Listening and Evaluating | |
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| Pronunciation | |