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Effective Communication for the Law Enforcement Professional Apollo Group, University of Phoenix

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ISBN-10: 0534149936

ISBN-13: 9780534149932

Edition: 2004

Authors: Robert E. Grubb, K. Virginia Hemby

List price: $58.95
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Description:

EFFECTIVE COMMUNICATION SKILLS FOR CRIMINAL JUSTICE PROFESSIONALS is a modern approach to the standard texts in this market. Going beyond merely addressing the various reports necessary for police work, this book also addresses issues that have changed the way police work and challenges that have affected police in recent years: how to deal with diverse populations, dealing with the media, and speech communication skills handled through a wide range of media. By emphasizing that police should be professional representatives of the community, Grubb and Hemby change the nature of this course from pedantic to professional.
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Book details

List price: $58.95
Copyright year: 2004
Publisher: Wadsworth
Publication date: 10/29/2003
Binding: Paperback
Pages: 180
Size: 8.50" wide x 11.00" long x 0.50" tall
Weight: 1.188
Language: English

Robert E. Grubb, Jr. retired from the Roanoke City Police Department in Roanoke, VA. He holds a BA from Roanoke College, an MS from Radford University, and a Ph.D. in Adult Education (cognate in Criminal Justice) from the University of Southern Mississippi. He is an Associate Professor of Criminal Justice at Marshall University. He won the Pickens-Queen Teaching Award, the outstanding teaching award for young faculty, at Marshall University in 2000.

K. Virginia Hemby holds a B.Sc., M.Ed. and Ph.D. in Adult Education (concentration in Business Technology Education) from the University of Southern Mississippi. She is an Associate Professor in the Department of Technology Support and Training at Indiana University of Pennsylvania. She was recently named Post-Secondary Educator of the Year by the Pennsylvania Business Education Association.

Communication: Words Are Not Enough
Think Before You Speak: The Verbal Component
Preparing to Speak: Presentations and Visual Aids
Actions Speak Louder Than Words: Nonverbal Communications
Grammar: A Lesson in the Basics
Written Communication: Proper Grammar is Not Enough
Law Enforcement Reporting: Departmental Records and the Court System
Interviewing and Interrogating: Witnesses and Suspects
Technological Communication: Not Just Surfing the Net
Communication with Special Groups: The Elderly, Teenagers, and Culturally Diverse Populations