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Rethinking Performance Measurement Beyond the Balanced Scorecard

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ISBN-10: 0521812437

ISBN-13: 9780521812436

Edition: 2002

Authors: Marshall W. Meyer

List price: $113.00
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Description:

Performance measurement remains a vexing problem for business firms and other kinds of organizations. The "balanced scorecard," widely touted as a solution to problems of performance measurement and strategic planning, has no strong basis in theory. Moreover, implementation of the "balanced scorecard" may create many more problems than it solves. This text returns to the fundamentals by asking what is the performance of the firm, can this performance be measured, and what are reasonable second-best measures if the first-best measures we would like to have are not available.
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Book details

List price: $113.00
Copyright year: 2002
Publisher: Cambridge University Press
Publication date: 1/9/2003
Binding: Hardcover
Pages: 220
Size: 6.25" wide x 9.25" long x 0.50" tall
Weight: 1.034
Language: English

List of figures
List of tables
Preface
Introduction
Why are performance measures so bad?
The running down of performance measures
In search of balance
From cost drivers to revenue drivers
Learning from ABPA
Managing and strategizing with ABPA
Notes