Workplace Studies Recovering Work Practice and Informing System Design

Name: Workplace Studies Recovering Work Practice and Informing System Design
Price: 5.7 USD
Availability: InStock
ISBN: 9780521598217

ISBN-10: 0521598214

ISBN-13: 9780521598217

Edition: 2000

Authors: Paul Luff, Jon Hindmarsh, Christian Heath

List price: $45.99

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Description:

Workplace studies are of growing significance to people in a broad range of academic disciplines and professions, in particular those involved in the development of new technologies. This ground breaking new book brings together key researchers in Europe and the US to discuss critical issues in the study of the workplace and to outline recent developments in the field. The collection is divided into two parts. Part I contains a number of detailed case studies that not only provide an insight into the issues central to workplace studies but also some of the problems involved in carrying out such research. Part II focuses on the interrelationship between workplace studies and the design of…

Book details

List price: $45.99
Copyright year: 2000
Publisher: Cambridge University Press
Publication date: 8/15/2000
Binding: Paperback
Pages: 300
Size: 5.98" wide x 9.02" long x 0.67" tall
Weight: 0.968
Language: English



Introduction




Exploring the Workplace



Making a case




Design by problem solving




Analysing cooperative work in an urban traffic control room for the design of a coordination support system




Expert systems in (inter)action: diagnosing document machine problems over the telephone




The critical role of workplace studies in CSCW




From individual action to collective activity and back




The interface between research and design



Analysing work practice and the potential role of new technology at the International Monetary Fund




Ethnography, communication and support for design




Where the rubber hits the road




Situating workplace studies within the human- computer interaction field




Analysing the workplace and user requirements




Supporting interdisciplinary design