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Language of Business Meetings

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ISBN-10: 0521133432

ISBN-13: 9780521133432

Edition: 2010

Authors: Michael Handford

List price: $65.95
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Description:

This book is the most systematic, representative, in-depth study of the language used in business meetings to date. It is unique in that it analyses and compares over 60 internal and external meetings, all of which have been fully transcribed. Speakers from every continent are represented in the data, fulfilling various roles in over 25 companies from different sectors. Accounting for the recurrence and dynamism within business meetings is a central theme of the book. This involves analysis at several levels, for example of key words such as "problem", "issue" and "if", metaphors and idioms, and vague language. Various higher level factors are also explored, such as speaker goals,…    
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Book details

List price: $65.95
Copyright year: 2010
Publisher: Cambridge University Press
Publication date: 8/19/2010
Binding: Paperback
Pages: 286
Size: 6.00" wide x 9.00" long x 0.75" tall
Weight: 1.012
Language: English

Series editors' preface
Acknowledgements
Transcription conventions
CANBEC: corpus and context
Data collection
Corpus constituency
Contextual information
Transcription and anonymization
Corpus size and generalizability
Outline of the book
References
Background: theory and methodology
Theory
Methodology
Summary
References
The business-meeting genre: stages and practices
Applying Bhatia's multi-perspective model of discourse to business meetings
The meeting matrix
Applying the meeting matrix
Summary
References
Significant meeting words: keywords and concordances
Institutional language and everyday English
Lexico-grammatical theoretical considerations
Word frequencies
Keywords
Summary
References
Discourse marking and interaction: clusters and practices
Defining clusters
Clusters in business research
Cluster lists
Categorization of clusters
Clusters in context
Summary
References
Interpersonal language: pronouns, backchannels, vague language, hedges and deontic modality
The transactional/relational linguistic distinction
Pronouns
Backchannels
Vague language
Hedges
Deontic modality
Summary
References
Interpersonal creativity: problem, issue, if, and metaphors and idioms
Problem and issue
If
Metaphors and idioms
Summary
References
Turn-taking: power and constraint
Turn-taking in internal meetings
Turn-taking in external meetings
Summary
References
Teaching and learning implications
Who is the learner?
Teaching materials: what do they teach?
How can a corpus such as CANBEC be exploited?
Summary
References
Appendix
Index