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| Introduction | |
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| Introduction to Culture | |
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| Anecdote: "Two sets of eyes" | |
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| Discussion of Key Issues | |
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| Questions for Thought | |
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| Theory: What Research Tells Us | |
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| The Concept of Culture | |
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| Defining Culture | |
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| Elements of Culture | |
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| Language and Linguistic Relativity | |
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| Language and Culture | |
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| Teaching and Learning Connections | |
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| Questions for Study and Discussion | |
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| Practice: What Activities Show Us | |
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| Defining Culture | |
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| Class Begins | |
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| Old Woman, Young Lady | |
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| Emics and Etics of Culture | |
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| Values | |
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| Shared Backgrounds | |
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| Reactions | |
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| Draw Me! | |
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| Further Readings | |
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| More on Culture | |
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| Anecdote: "Being on time" | |
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| Discussion of Key Issues | |
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| Questions for Thought | |
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| Theory: What Research Tells Us | |
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| Individualistic versus Collectivistic | |
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| Polychronic and Monochronic Time | |
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| Face | |
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| Societal Roles | |
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| Ethnocentrism | |
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| Pragmatics and Discourse | |
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| Nonverbal Behavior | |
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| Cross-Cultural Communication Difficulties | |
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| Teaching and Learning Connections | |
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| Questions for Study and Discussion | |
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| Practice: What Activities Show Us | |
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| Cross-Cultural Trivia Quiz | |
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| Proverbs | |
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| Cultural Perceptions: We and They | |
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| Stereotype or Not? | |
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| Different Eyes | |
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| Critical Incidents | |
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| Simulation: The Milapalanders | |
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| The Grapevine | |
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| Knowing Another Language | |
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| Further Readings | |
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| Culture Shock | |
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| Anecdote: "Culture shock abroad and at home" | |
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| Discussion of Key Issues | |
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| Questions for Thought | |
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| Theory: What Research Tells Us | |
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| Defining Culture Shock | |
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| Stages of Culture Shock | |
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| Causes of Culture Shock | |
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| Aspects of Culture Shock | |
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| A Learning Process | |
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| Teaching and Learning Connections | |
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| Questions for Study and Discussion | |
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| Practice: What Activities Show Us | |
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| Defining Culture Shock | |
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| Knowing What's Coming | |
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| Wearing Someone Else's Shoes | |
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| Colliding Cultures | |
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| Semantic Associations | |
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| Critical Incidents | |
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| Evaluating Anxiety | |
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| What's Normal? | |
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| Who Am I? | |
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| Further Readings | |
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| Nonverbal Communication | |
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| Anecdote: "Who me?" | |
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| Discussion of Key Issues | |
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| Questions for Thought | |
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| Theory: What Research Tells Us | |
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| Definition of Nonverbal Behavior | |
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| Functions of Nonverbal Behavior | |
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| Different Types of Nonverbal Behavior | |
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| Teaching and Learning Connections | |
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| Questions for Study and Discussion | |
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| Practice: What Activities Show Us | |
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| Talk! Talk! Talk! | |
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| What, for Me? | |
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| Critical Incidents | |
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| Getting Together | |
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| Closing the Distance | |
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| My House | |
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| Time Is Money | |
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| Cross-Cultural Trivia Quiz | |
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| Learning to Look | |
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| Further Readings | |
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| Societal Roles | |
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| Anecdote: "It's a woman's job" | |
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| Discussion of Key Issues | |
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| Questions for Thought | |
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| Theory: What Research Tells Us | |
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| Defining Societal Roles | |
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| High/Low Power Distance | |
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| High/Low Uncertainty-Avoidance | |
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| Sex Roles and Gender | |
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| Self-Identity and Culture Shock | |
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| Household and Family Roles | |
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| Education and Social Roles | |
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| Age Roles | |
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| Teaching and Learning Connections | |
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| Questions for Study and Discussion | |
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| Practice: What Activities Show Us | |
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| Who Is It? | |
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| Male or Female? | |
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| Mind Bender | |
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| Being a Friend Means ... | |
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| Who Am I? | |
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| Critical Incidents | |
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| Self-Discovery | |
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| Relationship Circles | |
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| Further Readings | |
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| Pragmatics and Communication | |
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| Anecdote: "It's academic" | |
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| Discussion of Key Issues | |
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| Questions for Thought | |
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| Theory: What Research Tells Us | |
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| Language and Communication | |
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| Speech Acts | |
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| Communicative Styles or Registers | |
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| Teaching and Learning Connections | |
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| Questions for Study and Discussion | |
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| Practice: What Activities Show Us | |
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| In the Limelight | |
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| Meet and Greet | |
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| Critical Incidents | |
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| Evaluate Your Voice | |
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| Telephone Endings | |
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| Learning to Look | |
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| On the Spot | |
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| Further Readings | |
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| References | |
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| Index | |