LEE GREMILLION is a former partner at PricewaterhouseCoopers where he provided operations and systems expertise to many U.S. mutual funds, insurance companies, investment managers, pension administrators, and banks.� He earned a doctoral degree from Harvard Business School and was professor of management information systems at Indiana University and Boston University. Dr. Gremillion worked for IBM and The Colonial Group, Inc., before joining PricewaterhouseCoopers.THE BOSTON INSTITUTE OF FINANCE (BIF) (www.bostonifi.com) develops and distributes multimedia and interactive learning solutions for professionals in the financial services industry. BIF possesses the largest digital repository… of training material in the industry and manages the certification and training programs of thousands of corporate and individual learners in the United States and around the world.THE NATIONAL INVESTMENT COMPANY SERVICE ASSOCIATION (NICSA) is a not-for-profit trade association serving the operations sector of the mutual fund industry worldwide. NICSA provides leadership, education programs, and information exchanges to its members, which consists of over 400 companies worldwide.