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Human Computer Interaction Developing Effective Organizational Information Systems

ISBN-10: 0471677655

ISBN-13: 9780471677659

Edition: 2007

Authors: Ping Zhang, Izak Benbasat, Dov Te'eni, Jane M. Carey, Jane M. Carey

List price: $165.95
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Description:

Now, a text that presents Human Computer Interaction (HCI) in a business context! With Human-Computer Interaction: Designing Effective Organizational Information Systems, you can equip your students with a balanced foundation of HCI theory and practical applications, so they can make well informed design decisions. Authors Te'eni, Carey, and Zhang emphasize not only "how to," but also "why" or "why not," encouraging students to think critically about HCI issues. The book begins with a conceptual framework and several detailed chapters on the theoretical foundations of HCI. They are followed by applications chapters that show how the theories can be applied to explain, predict, and guide practice. The text prepares students to apply current interaction technologies as well as to learn and design new interaction technologies as they emerge.
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Book details

List price: $165.95
Copyright year: 2007
Publisher: John Wiley & Sons, Incorporated
Publication date: 5/5/2006
Binding: Hardcover
Pages: 468
Size: 8.25" wide x 10.25" long x 1.00" tall
Weight: 2.332
Language: English

For the last several years, Ping Zhang has been an indefatigable proponent for HCI in the IS discipline. She has organized tracks at the major IS conferences, published research in prominent journals, and is now pushing to add the course to the required IS curriculum. She has become the "face of HCI" in the IS community. Ping earned her PhD in MIS at UT-Austin and teaches at the School of Information Studies at Syracuse University.Her co-authors Dov Te'eni and Jane Carey have been writing in the area for many years. Te'eni received his PhD in MIS from Tel Aviv University and teaches at Bar Ilan University in Israel. He spent several years teaching at Case Western and has been a visiting professor at Yale and NYU, Oxford and Warwick in the UK, and Waterloo in Canada. He is well connected to the worldwide IS community and attends all major IS conferences. Carey received her PhD at the University of Mississippi and teaches at ASU-West after four years at Texas A&M.

Foreword
Preface
Context
Introduction
Human-Computer Interaction: Definition, Importance and Scope
Themes in HCI Underlying This Book
Application-A Methodology for HCI Development
The Structure of the Book
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Case Study
Exercises
Organizational and Business Context
Introduction
Individual Level
Work Group Level
Organizational Level Systems
Interorganizational Systems
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Case Study
Exercises
Foundations
Interactive Technologies
Introduction
Sensory Perception and Interactive Input Devices
Output Devices
Wearable Devices
Wireless Devices
Virtual Devices
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Case Study
Exercises
Physical Engineering
Introduction
Human Performance and Limitations
Sensory Perceptions and Implications for Design
Health Problems Associated with HCI
Technical Support for the Disabled
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Case Study
Exercises
Congnitive Engineering
A Simplified View of Human Information Processing
The Complexity of HCI
User Activity with Multiple Intentions
Using GOMS to Describe User Activity
Errors
Fit and Complexity Extended
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Case Study
Exercises
Affective Engineering
Introduction: Feeling and Attitude
A Simplified View of Affect in HCI
Attitudes
Expanded View of Affect in HCI
Flow and Playfulness
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Exercises
Applications
Evaluation
Introduction
Usability and Usability Engineering
Evaluation Methods
Standards
Summary
Appendix A: The Detailed CIF Template
Appendix B: Research Tools
Appendix C: Sample Laboratories for HCI Studies
Summary of Concepts and Terms
Bibliography and Additional Readings
Case Study
Exercises
Design Principles and Guidelines
Introduction
Design Principles
Design Guidelines
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Case Study
Exercises
Tasks in the Organizational Context
Introduction
Characteristics of Organizational Tasks
Work at the Office as Context-Tasks and Their Interrelations
Decision Making as Organizational Task
A Method for Task Analysis and Decision Support
A Demonstration of the Method for Task Analysis
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Exercises
Appendix: Decision Decomposition Protocol
Componential Design
Introduction
Color
Data Input
Navigation and Flow Control
Quantitative Graphics
Form Design
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Exercises
HCI Development Methodology
Introduction
The Role of HCI Development in SDLC
The HCI Development Methodology
Applying the HCI Development Methodology
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Case Study
Exercises
Additional Context
Interpersonal Relationships, Collaboration, and Organization
Introduction
Collaboration
The Issue of Trust
Communication and Technology
Work Group Level
Enterprise-Level Systems
Enterprise-Level Implementation Issues
E-Commerce: Linking the Customer to the Enterprise
Summary
Summary of Concepts and Terms
Bibliography
Exercises
Social and Global Issues
Introduction
Social Context
Ethical Considerations
Global Context
The Social and Global Aspects of the Internet
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Case Study
Exercises
Meeting the Changing Needs of IT Development and Use
Introduction
Emerging IT Use Changes and the Impacts
Emerging IT Development Changes
Summary
Summary of Concepts and Terms
Bibliography and Additional Readings
Case Study
Exercises
Glossary
Bibliography
Subject Index