| |
| |
Preface | |
| |
| |
Acknowledgements | |
| |
| |
How to Use Personal Promotion to Advance Your Career | |
| |
| |
Play Your Business Cards Right | |
| |
| |
Master the Art of Mingling | |
| |
| |
Send Your Boss a Newsletter | |
| |
| |
A Little Help from Your Friends | |
| |
| |
Wear A "Personal Trademark" | |
| |
| |
You Have to Plan to Win! | |
| |
| |
Make Libraries and Bookstores Your Best Friends | |
| |
| |
Writing a Great Letter of Application | |
| |
| |
Promote Yourself with a Living Resume | |
| |
| |
Invest Your Spare Time Wisely | |
| |
| |
The Power of a Genuine Smile | |
| |
| |
Shaking Your Way to the Top | |
| |
| |
Turn Co-Workers into Cheerleaders | |
| |
| |
Staying Out of the Resume Trashcan | |
| |
| |
Life's a Pitch!! | |
| |
| |
Getting Your Calls Returned | |
| |
| |
Be with People Who Love to Win | |
| |
| |
Leave Your Mark with a Bookmark | |
| |
| |
The Reason Angels Can Fly | |
| |
| |
Working a Room | |
| |
| |
Meetings that Matter | |
| |
| |
How to Impress Someone You Don't Know | |
| |
| |
Know Thy Enemy | |
| |
| |
Look, Think, and Act Like a Winner | |
| |
| |
"Thy Word is Thy Bond" | |
| |
| |
Two Minutes to Shine | |
| |
| |
Never Forget the Law of 250 | |
| |
| |
Dress to Impress | |
| |
| |
The Art of Voice Management | |
| |
| |
Share Your Victories | |
| |
| |
The Golden Rules for Working | |
| |
| |
Add a "Personal Signature" to Your Work | |
| |
| |
Treat Your References with Respect | |
| |
| |
How to Get People to Like You | |
| |
| |
Lessons from "The Art of War" | |
| |
| |
Talk to People | |
| |
| |
Extraordinary, "Non-ordinary" Business Cards | |
| |
| |
Goin' the Extra Mile for that New Job | |
| |
| |
How to Prepare An Irresistible Sales Brochure | |
| |
| |
How to Improve Your Performance on the Job | |
| |
| |
Turn Voice Mail into Action Mail | |
| |
| |
How to Make Successful Sales Calls | |
| |
| |
Without Data, You're Just Another Opinion | |
| |
| |
Thank-you Notes Are Like Diamonds | |
| |
| |
Overcoming Speech Fright | |
| |
| |
"People First" Planning | |
| |
| |
Turn Your E-Mail Address into a Marketing Tool | |
| |
| |
"Hi, Bill, Nice to Meet You!" | |
| |
| |
Everybody Needs Good News | |
| |
| |
Being "Letter Perfect" | |
| |
| |
Stick to Your Customers--Like Glue | |
| |
| |
Make Friends With Your Customers | |
| |
| |
The Warm and Friendly Follow-up | |
| |
| |
Making Change Work For You | |
| |
| |
E-Mail Etiquette | |
| |
| |
The More You Plant, the Greater Your Harvest | |
| |
| |
Putting Your Walls to Work | |
| |
| |
Even Great Ideas Need to Be Sold | |
| |
| |
If You Don't Ask... | |
| |
| |
Everybody's in Sales | |
| |
| |
Turn E-Mail into "Effective Mail" | |
| |
| |
If It's Easy to Read, It's Easy to Remember | |
| |
| |
Overcoming the New Job Jitters | |
| |
| |
The "Red Carpet Telephone Treatment" | |
| |
| |
Boosting Sales Without Boosting Expenses | |
| |
| |
Use the Magic of Press Releases | |
| |
| |
Pink Slip Etiquette | |
| |
| |
Sales Proposals Made Easy | |
| |
| |
Leading Through Change | |
| |
| |
The Art of Imagining | |
| |
| |
Exceptional Employees = Exceptional Companies | |
| |
| |
Appreciating Good Work | |
| |
| |
How to Use Career Self-Defense Moves to Stay Employed | |
| |
| |
"Career Mistake #1" | |
| |
| |
What to Do After "Bad News from the Boss" | |
| |
| |
Protect Yourself from Idea Thieves | |
| |
| |
Don't Forget Your Office Party Etiquette | |
| |
| |
"Thanks, Boss" | |
| |
| |
Do Your Homework Before You Start Class | |
| |
| |
Staying Happily Employed Year After Year | |
| |
| |
Problems are Windows of Opportunity | |
| |
| |
Set Up Your Career "Safety Deposit Box" | |
| |
| |
Dodging Those Downsizing Bullets | |
| |
| |
Keep a Personal Scrapbook | |
| |
| |
It's the Little Things that Count | |
| |
| |
"Dig a Well Before You're Thirsty" | |
| |
| |
Act Like a "Free Agent" | |
| |
| |
Winning Your Boss's "Appraisal Game" | |
| |
| |
Are You Ready to be Downsized? | |
| |
| |
Be a Winner, Not a Whiner | |
| |
| |
Bulletproofing Your Job | |
| |
| |
Get Rid of the "It's Not My Job" Syndrome | |
| |
| |
The Best Defense Is A Good Offense | |
| |
| |
What to Do if You Get the Ax | |
| |
| |
Get the Law on Getting Downsized | |
| |
| |
Treat Your Boss Like Your Best Customer | |
| |
| |
Checking the "Vital Signs" of Your Company | |
| |
| |
Leaving a Positive Final Impression | |
| |
| |
Beating the Restructuring Blues | |
| |
| |
"Headhunter" Dos and Don'ts | |
| |
| |
Installing Some Career Shock Absorbers | |
| |
| |
Revitalizing Your Career | |
| |
| |
Turn What You Know Best into Cash | |
| |
| |
Beating the "Bad Boss Blues" | |
| |
| |
Attitude! Attitude! Attitude! | |
| |
| |
Picking a New Career After Asking the Right Questions | |
| |
| |
The Right Way to Resign from a Job | |
| |
| |
Begin It and the Work Will Be Completed | |
| |
| |
Practice Kaizen | |
| |
| |
"We're All in This, Alone" | |
| |
| |
How to Develop a Positive Attitude and Build a Successful Career | |
| |
| |
Do You Have a Mission Statement? | |
| |
| |
The Hidden Secret of Career Success | |
| |
| |
Goose Power--Nothing to Honk About! | |
| |
| |
Know How to Fail Successfully | |
| |
| |
Growth Opens the Door to the Circle of Life | |
| |
| |
The Secret to the Right Path | |
| |
| |
Accentuate the Positive | |
| |
| |
Treat Your Mind Like a Garden | |
| |
| |
Are You Laying Bricks--Or Building Cathedrals? | |
| |
| |
Believe in the Believers | |
| |
| |
Love the Stuff You Do! | |
| |
| |
Winners Visualize Success | |
| |
| |
You Are What You Think | |
| |
| |
Our Greatest Gift is Today | |
| |
| |
You Can't Go Forward with Your Brakes On | |
| |
| |
Optimism: The Secret Ingredient for Success | |
| |
| |
Every Morning is a New Gift | |
| |
| |
Success Starts with Setting the Right Goals | |
| |
| |
How to Avoid Stress | |
| |
| |
The Ten Commandments of Self-Confidence | |
| |
| |
Making the Impossible Possible | |
| |
| |
Say "Yes" to Life! | |
| |
| |
"The Victor" | |
| |
| |
Lessons from Hamlet | |
| |
| |
When Managed Well, It's All "Small Stuff" | |
| |
| |
What is Life? | |
| |
| |
Take Personal Time-Outs | |
| |
| |
You Gotta Take that First Step | |
| |
| |
It's How You Do It that Counts | |
| |
| |
You Gotta Avoid Toxic People | |
| |
| |
Take Control of Your Destiny | |
| |
| |
E Stands for Enthusiasm! | |
| |
| |
Turning Bad Times into Good | |
| |
| |
Take Some Laughter Tonic | |
| |
| |
Dream and Dream Big | |
| |
| |
When All Else Fails, Just "Go For It" | |
| |
| |
The Cowboy's Story | |
| |
| |
Taking Charge of Your Mind | |
| |
| |
Thinking Outside the Box | |
| |
| |
Begin With the End in Mind | |
| |
| |
Don't Give Up | |
| |
| |
The Resolution to Succeed | |