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Alternative Dispute Resolution for Organizations How to Design a System for Effective Conflict Resolution

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ISBN-10: 0471643238

ISBN-13: 9780471643234

Edition: 1998

Authors: Allan J. Stitt

List price: $38.00
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Alternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. ADR involves resolving disputes of any kind outside of the judicial system, through negotiation, mediation, arbitration, and other processes. This book is for people who work within organizations and are involved in disputes themselves, or for people who are required to deal with or resolve disputes. It covers how to set up a dispute resolution process in an organization.
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Book details

List price: $38.00
Copyright year: 1998
Publisher: John Wiley & Sons, Incorporated
Publication date: 1/10/2000
Binding: Paperback
Pages: 256
Size: 6.00" wide x 8.80" long x 0.55" tall
Weight: 0.748
Language: English

Introduction to ADR
Diagnosis of the Organization
Diagnosis of the Disputes
Dispute Resolution Requirements
Interest-Based Negotiation
Interest-Based Mediation
Exits and Re-entries
Training and Evaluation
ADR In External Disputes
Concluding Thoughts
Sample Multi-Step ADR Clause
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