Hotel and Lodging Management An Introduction

Name: Hotel and Lodging Management An Introduction
Availability: InStock
ISBN: 9780471474470

ISBN-10: 0471474479

ISBN-13: 9780471474470

Edition: 2nd 2006 (Revised)

Authors: Alan T. Stutts, James F. Wortman

List price: $164.95

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Description:

This updated text addresses the entire operation of a lodging facility, featuring new chapters on individual human resources, and marketing. The book also reflects recent trends and issues in the management of hotels and presents updated profiles of professionals in all types of properties in the industry.

Book details

List price: $164.95
Edition: 2nd
Copyright year: 2006
Publisher: John Wiley & Sons, Incorporated
Publication date: 3/3/2005
Binding: Hardcover
Pages: 368
Size: 7.70" wide x 9.20" long x 0.80" tall
Weight: 1.980
Language: English



Preface


Introduction



Growth and Development of the Lodging Industry



Organizational Structure



The Front Office



Housekeeping



The Marketing and Sales Department



Human Resource Management



Hotel Food and Beverage



Loss Prevention and Security



The General Manager



Yield Management



Management Contracts and Franchise Agreements



Time -Share and Vacation Ownership



Resorts , Themed Lodging, and Special Lodging Environments


Glossary


Index