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Professional Housekeeper

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ISBN-10: 0471291935

ISBN-13: 9780471291930

Edition: 4th 1999 (Revised)

Authors: Madelin Schneider, Georgina Tucker, Mary Scoviak

List price: $156.95
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Housekeeping is an essential function in every hotel. The third edition of this popular reference addresses the growing and changing role of the housekeeping department.
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Book details

List price: $156.95
Edition: 4th
Copyright year: 1999
Publisher: John Wiley & Sons, Incorporated
Publication date: 12/7/1998
Binding: Hardcover
Pages: 320
Size: 8.70" wide x 11.30" long x 0.94" tall
Weight: 2.244
Language: English

Housekeeping: The Scope of the Lodging Industry
Key Roles and Responsibilities of the Professional Housekeeper
Effective Staffing and Scheduling
Training, Motivating, and Evaluating Staff
Cleaning Guest Rooms and Bathrooms
Cleaning Public Areas and the Back of the House
Maintaining Floors
Managing the Care of Interior Design Elements
Managing Equipment and Supplies
Managing the On-Premise Laundry and Working with Contract Laundry Operations
Controlling Linens, Uniforms, and Storage
Preparing and Managing Budgets
Overseeing Safety and Security
Trends for Today: Using Technology, Instituting Environmental Practices
Capitalizing on Opportunities for the Future