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Achieving Business Value from Technology A Practical Guide for Today's Executive

ISBN-10: 0471232300

ISBN-13: 9780471232308

Edition: 2002

Authors: Tony Murphy

List price: $76.00
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PRAISE FOR ACHIEVING BUSINESS VALUE FROM TECHNOLOGY"Clearly, IT investments have never before played such a critical part in business growth. The book addresses the weakness existing in most management systems involving the lack of a systematic process to realize the economic benefits of the IT investment and provides a clear AZ methodology for business to bridge this gap. This book is clearly written for all levels and backgrounds in business management and is a mustdo for those whose business involves IT, is considering IT, or would like to significantly tailor IT investments for their economic advantage."--Professor Richard P. Wool, University of Delaware President and CEO, Cara Plastics Inc."Tony Murphy addresses the difficult question of the value of IT investments head on. He translates an elegant theory into effective practice. The case studies in the book effectively reinforce his key messages." --Dr. Dermot MoynihanSenior Vice President, World Wide Chemical Development, GlaxoSmithKline "This book is the answer to most CIOs need for a wellstructured, pragmatic, and easily implemented set of tools and practices designed to answer the universal problem of managing and measuring ITs contribution to the business. Tony Murphys unique blend of practical experience, industry best practice, and excellent communication skills provides the reader with a valuable--and highly readable--guide on how best to achieve that elusive objective of reliably realizing the business benefits of IT investments."--Michael RiceGroup Director of IT, Kerry Group plc"At Oxfam we are one year into a threeyear IT strategy based on the principles Tony Murphy lays out in this book, and there is a real, positive difference in how IT is perceived, and in its real strategic position within the organization. If you have ever wondered just how you can gain strategic alignment for your IT function, and then how to make the practical link to IT investment for the organization, Tony has provided a framework that joins them both."--Simon Jennings Head of Information Systems, Oxfam GB
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Book details

List price: $76.00
Copyright year: 2002
Publisher: John Wiley & Sons, Incorporated
Publication date: 10/8/2002
Binding: Hardcover
Pages: 254
Size: 6.25" wide x 9.00" long x 1.00" tall
Weight: 1.100
Language: English

Introduction
Industrial Age Thinking for Information Age Problems
Business Value from Information Technology (BVIT)--A Large and Growing Problem
Learning from Case Studies
What Do These Case Studies Have in Common?
Some Historical Perspective
Drawing Conclusions from These Changes
Revisiting the Case Studies
Industrial Age Thinking for Information Age Problems
The Limitations of Financial Metrics
The Value of Financial Techniques for IT Investment Appraisal
What Else Do We Need?
Summary
The Five Pillars of Benefits Realization
Strategic Alignment
Business Process Impact
Architecture
Direct Payback
Risk
Summary
P2--Process
Setting the Ground Rules
Defining IT Value Standards
IT Value Analysis
IT Value Project Management
IT Value Achievement
IT Value Management
Selecting Specific Products and Vendors
Refinements
Sensitivity Analysis
Investment Scope
Summary
P3--People
Roles--A Foundation Stone of Effective Governance
The IT Council
The IT Investment Board
The Office of Architecture and Standards
The Project Office
Summary and Next Steps
Sample Value Standards
Strategic Alignment
Payback
Architecture
Business Process Impact
Risk
Sample Value Standards Scoring Metrics
Business Process Impact
Architecture
Risk
Completed Weightings
From the Field--Investment Case Worked Example
Quantifying End-User Benefits
Preliminary Information
Opening the Meeting
Resolution of Inconsistencies
Quantifying the Benefits
Refine Quantification
Cross-Verification
Gartner Recommended Approach to Risk Management
Collaborative Risk Management
Risk Assessment Processes
Predictability and Complexity of Risks
Summary
Analytical Hierarchy Process/Analysis
Probability Analysis (Monte Carlo Simulation)
Gartner Approach to Change Management: Strategic Planning Assumption
The Need for Change Management
The Human Response to Change
Financial Metrics
Net Present Value (NPV)
Internal Rate of Return (IRR)
Index