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Operational Review Maximum Results at Efficient Costs

ISBN-10: 0471228109

ISBN-13: 9780471228103

Edition: 3rd 2002 (Revised)

Authors: Rob Reider

List price: $145.00
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Description:

With this text, Rob Reider explains the benefits of an operational review and gives a step-by-step guide through the various stages of the review.
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Book details

List price: $145.00
Edition: 3rd
Copyright year: 2002
Publisher: John Wiley & Sons, Incorporated
Publication date: 8/13/2002
Binding: Hardcover
Pages: 394
Size: 6.25" wide x 9.00" long x 1.50" tall
Weight: 1.584
Language: English

Preface
Overview of Operational Reviews
Operational Review Concepts
Why Businesses Are in Existence
Businesses a Company Is Not In
Some Basic Business Principles
Criteria for Organizational Growth
Mental Models and Belief Systems
Organizational Criteria Example
Economy, Efficiency, and Effectiveness
Definition
Terms
Financial Audits versus Operational Reviews
Why Perform an Operational Review?
Specific Objectives
Specific Purposes
Benefits of Operational Reviews
Operational Review Phases
What Functions to Review
Budget
Initial Survey
Engagement Development
Planning Phase
Planning Phase Overview
Information to Be Obtained
Sources of Information
Review of Organizational Planning and Budget Systems
Organizational Structure and the Role of Management
Identification of Critical Problem Areas
Review of Administrative and Operational Controls
Planning Phase Work Program
Financial Statement Analysis
Identifying Critical Areas
Areas Not Selected for Review
Conclusion
An Operational Review Case Example: The Accounting Function
Work Program Phase
Benefits of the Operational Review Work Program
Operational Review Work Program Standards
Who Develops the Work Program
Work Program Work Steps
Work Program Development Procedures
Sample Work Program: Purchasing Function
Operational Review Engagement Budget
Assignment of Staff
Operational Review Management
Operational Review Schedule Control
Engagement Control
Example Company Work Program Phase
Work Program to Field Work Phase
Field Work Phase
Field Work Considerations and Tasks
Factors in Reaching Conclusions
Field Work Techniques
Specific Field Work Techniques
Field Work: Example Company
Other Techniques
Work Papers
Evidence
Identifying Items for Finding Development
Case Study: Mercy College, a College Business Office
Development of Review Findings
Attributes of a Review Finding
Review Findings Development
Identifying Attributes
Approach to Developing Review Findings
Review Finding Development: Example Company
Developing Recommendations
Recommendations through Internal Benchmarking
Recommendations through External Benchmarking
Choosing a Benchmarking Approach
Benchmarking Data Collection
Process Comparisons
Functional Cost Controls
Conclusion
Reporting Phase
Interim Reporting
Oral Reporting
Written Report
Characteristics of Good Reporting
Reporting Review Findings
ABCs of Effective Report Writing
Sample Reports
Conclusion
Afterword
Index