| |
| |
| Preface | |
| |
| |
| |
| The Evolution of Survey Process Quality | |
| |
| |
| |
| The Concept of a Survey | |
| |
| |
| |
| Types of Surveys | |
| |
| |
| |
| Brief History of Survey Methodology | |
| |
| |
| |
| The Quality Revolution | |
| |
| |
| |
| Definitions of Quality and Quality in Statistical Organizations | |
| |
| |
| |
| Measuring Quality | |
| |
| |
| |
| Improving Quality | |
| |
| |
| |
| Quality in a Nutshell | |
| |
| |
| |
| The Survey Process and Data Quality | |
| |
| |
| |
| Overview of the Survey Process | |
| |
| |
| |
| Data Quality and Total Survey Error | |
| |
| |
| |
| Decomposing Nonsampling Error into Its Component Parts | |
| |
| |
| |
| Gauging the Magnitude of Total Survey Error | |
| |
| |
| |
| Mean Squared Error | |
| |
| |
| |
| An Illustration of the Concepts | |
| |
| |
| |
| Coverage and Nonresponse Error | |
| |
| |
| |
| Coverage Error | |
| |
| |
| |
| Measures of Coverage Bias | |
| |
| |
| |
| Reducing Coverage Bias | |
| |
| |
| |
| Unit Nonresponse Error | |
| |
| |
| |
| Calculating Response Rates | |
| |
| |
| |
| Reducing Nonresponse Bias | |
| |
| |
| |
| The Measurement Process and Its Implications for Questionnaire Design | |
| |
| |
| |
| Components of Measurement Error | |
| |
| |
| |
| Errors Arising from the Questionnaire Design | |
| |
| |
| |
| Understanding the Response Process | |
| |
| |
| |
| Errors Due to Interviewers and Interviewing | |
| |
| |
| |
| Role of the Interviewer | |
| |
| |
| |
| Interviewer Variability | |
| |
| |
| |
| Design Factors that Influence Interviewer Effects | |
| |
| |
| |
| Evaluation of Interviewer Performance | |
| |
| |
| |
| Data Collection Modes and Associated Errors | |
| |
| |
| |
| Modes of Data Collection | |
| |
| |
| |
| Decision Regarding Mode | |
| |
| |
| |
| Some Examples of Mode Effects | |
| |
| |
| |
| Data Processing: Errors and Their Control | |
| |
| |
| |
| Overview of Data Processing Steps | |
| |
| |
| |
| Nature of Data Processing Error | |
| |
| |
| |
| Data Capture Errors | |
| |
| |
| |
| Post-Data Capture Editing | |
| |
| |
| |
| Coding | |
| |
| |
| |
| File Preparation | |
| |
| |
| |
| Applications of Continuous Quality Improvement: The Case of Coding | |
| |
| |
| |
| Integration Activities | |
| |
| |
| |
| Overview of Survey Error Evaluation Methods | |
| |
| |
| |
| Purposes of Survey Error Evaluation | |
| |
| |
| |
| Evaluation Methods for Designing and Pretesting Surveys | |
| |
| |
| |
| Methods for Monitoring and Controlling Data Quality | |
| |
| |
| |
| Postsurvey Evaluations | |
| |
| |
| |
| Summary of Evaluation Methods | |
| |
| |
| |
| Sampling Error | |
| |
| |
| |
| Brief History of Sampling | |
| |
| |
| |
| Nonrandom Sampling Methods | |
| |
| |
| |
| Simple Random Sampling | |
| |
| |
| |
| Statistical Inference in the Presence of Nonsampling Errors | |
| |
| |
| |
| Other Methods of Random Sampling | |
| |
| |
| |
| Concluding Remarks | |
| |
| |
| |
| Practical Survey Design for Minimizing Total Survey Error | |
| |
| |
| |
| Balance Between Cost, Survey Error, and Other Quality Features | |
| |
| |
| |
| Planning a Survey for Optimal Quality | |
| |
| |
| |
| Documenting Survey Quality | |
| |
| |
| |
| Organizational Issues Related to Survey Quality | |
| |
| |
| References | |
| |
| |
| Index | |