Advantage Why Organizational Health Trumps Everything Else in Business
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Description: An in-depth, expert guide to Microsoft Dynamics CRM 2011 from Microsoft CRM experts! What better way to learn how to administer Dynamics CRM 2011 than from two Microsoft CRM experts? This in-depth Bible is packed with expert guidance on the latest version of Microsoft's hot CRM product. Whether you're new to Dynamics CRM or upgrading from an earlier version, you'll get thoroughly up to speed on everything from the basics to new features and more. Brings you up to speed on Microsoft Dynamics CRM 2011, the latest version of Microsoft's fast-growing customer relationship management software Shows you how to get the most out of the application, including configuration and customization, integrating with Microsoft Office, and automating business processes Features step-by-step instruction and in-depth coverage of all essential topics; you'll want to keep this information-packed book at your desk as a practical reference If you want to master Microsoft Dynamics CRM 2011 for your business contacts, this is the book you need to succeed
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $22.99
Copyright year: 2012
Publisher: John Wiley & Sons, Limited
Publication date: 4/10/2012
Size: 6.50" wide x 9.25" long x 1.00" tall
|The Case for Organizational Health|
|The Four Disciplines Model|
|Discipline 1: Build a Cohesive Leadership Team|
|Discipline 2: Create Clarity|
|Discipline 3: Overcommunicate Clarity|
|Discipline 4: Reinforce Clarity|
|The Centrality of Great Meetings|
|Seizing the Advantage|
|Checklist for Organizational Health|
|About the Author|