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Advantage Why Organizational Health Trumps Everything Else in Business

ISBN-10: 0470941529

ISBN-13: 9780470941522

Edition: 2012

Authors: Matthew Wittemann, Geoff Ables, Patrick M. Lencioni

List price: $21.99
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Description:

An in-depth, expert guide to Microsoft Dynamics CRM 2011 from Microsoft CRM experts! What better way to learn how to administer Dynamics CRM 2011 than from two Microsoft CRM experts? This in-depth Bible is packed with expert guidance on the latest version of Microsoft's hot CRM product. Whether you're new to Dynamics CRM or upgrading from an earlier version, you'll get thoroughly up to speed on everything from the basics to new features and more. Brings you up to speed on Microsoft Dynamics CRM 2011, the latest version of Microsoft's fast-growing customer relationship management software Shows you how to get the most out of the application, including configuration and customization, integrating with Microsoft Office, and automating business processes Features step-by-step instruction and in-depth coverage of all essential topics; you'll want to keep this information-packed book at your desk as a practical reference If you want to master Microsoft Dynamics CRM 2011 for your business contacts, this is the book you need to succeed
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Book details

List price: $21.99
Copyright year: 2012
Publisher: John Wiley & Sons, Limited
Publication date: 4/10/2012
Binding: Hardcover
Pages: 240
Size: 6.50" wide x 8.80" long x 1.00" tall
Weight: 1.166

Introduction
The Case for Organizational Health
The Four Disciplines Model
Discipline 1: Build a Cohesive Leadership Team
Discipline 2: Create Clarity
Discipline 3: Overcommunicate Clarity
Discipline 4: Reinforce Clarity
The Centrality of Great Meetings
Seizing the Advantage
Checklist for Organizational Health
More Resources
Notes
Acknowledgments
About the Author
Index