New Edge in Knowledge How Knowledge Management Is Changing the Way We Do Business

ISBN-10: 0470917393

ISBN-13: 9780470917398

Edition: 2011

List price: $30.99 Buy it from $21.60
30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy


The best thinking and actions in the fast-moving arena of collaboration and knowledge managementThe New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today. Build or retrofit your organization for new ways of working and collaboration by using knowledge management Adapt to today's most popular ways to collaborate such as social networking Overcome organization silos, knowledge hoarding and "not invented here" resistance Take advantage of emerging technologies and mobile devices to build networks and share knowledge Identify what can be learned from Facebook, Twitter, Google and Amazon to make firms and people smarter, stronger and fasterStraightforward and easy-to-follow, this is the resource you'll turn to again and again to get-and stay-in the know. Plus, the book is filled with real-world examples - the case studies and snapshots of how best practice companies are achieving success with knowledge management.
Used Starting from $21.60
what's this?
Rush Rewards U
Members Receive:
You have reached 400 XP and carrot coins. That is the daily max!
Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
Business Ethics Online content $4.95 $1.99
Add to cart
Study Briefs
Business Law Online content $4.95 $1.99
Add to cart
Study Briefs
Management Online content $4.95 $1.99
Customers also bought

Book details

List price: $30.99
Copyright year: 2011
Publisher: John Wiley & Sons, Limited
Publication date: 3/18/2011
Binding: Hardcover
Pages: 256
Size: 6.25" wide x 9.25" long x 1.00" tall
Weight: 0.946
Language: English

Positioning Knowledge Management for the Future
What is Knowledge Management?
KM in a New Context
Primary Directives
Showcasing KM Leaders
Closing Comments
A Call to Action
Determine the Value Proposition
Identify Critical Knowledge
Locate Your Critical Knowledge
How Knowledge Should Flow
Getting Buy-In
Closing Comments
Knowledge Management Strategy and Business Case
A Framework for KM Strategy Development
The Business Case for KM
Closing Comments
Selecting and Designing Knowledge Management Approaches
A Portfolio of Approaches
Selecting KM Approaches
Designing a KM Approach
What Can Go Wrong
Portfolio Example: Retaining Critical Knowledge
Closing Comments
Proven Knowledge Management Approaches
Communities of Practice
Lessons Learned
Transfer of Best Practices
Closing Comments
Emerging Knowledge Management Approaches
The Promise of Social Computing
Revealing New Facets of Information
The New Generation of Self-Service: The Digital Hub
The Digital Hub at Work
Challenges and Change Management
Our Recommendations
Case Examples
Closing Comments
Working Social Networking
Guidelines for Enterprise Social Networking
Closing Comments
Governance, Roles, and Funding
Governance Group
KM Core Group
KM Design Teams
Investing in KM
Balancing Corporate and Business-Unit Funding
Closing Comments
Building a Knowledge-Sharing Culture
Lead by Example
Brand Aggressively
Make KM Fun
Closing Comments
Measuring the Impact of Knowledge Management
A Portfolio of Measures
Measuring across the Levels of Maturity
The Power of Analytics
A KM Measurement System
Closing Comments
Make Best Practices Your Practices
Above and in the Flow
Other Principles
So What Do You Do Monday Morning?
Appendix: Case Studies
About the Authors
About APQC
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.