Donald Waters has over 30 years' experience of teaching and working in logistics and operations management. He is the author of several well-known logistics books, including Global Logistics (also published by Kogan Page). He has lectured extensively in the area and was until recently Professor of Operations Management at the University of Calgary, Canada. He is now a visiting professor at various universities, including University of Calgary, Warsaw School of Economics, Czech Management Centre, University of Quebec at Montreal, University of Sheffield, Henley Management College and Edinburgh Business School. He runs a company that is centred around management research and education. He is… a member of the CILT.