Hotel Front Office Management

Name: Hotel Front Office Management
Price: 17.59 USD
Availability: InStock
ISBN: 9780470637524

ISBN-10: 0470637528

ISBN-13: 9780470637524

Edition: 5th 2011

Authors: James A. Bardi

List price: $117.95

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Description:

Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability…

Book details

List price: $117.95
Edition: 5th
Copyright year: 2011
Publisher: John Wiley & Sons, Limited
Publication date: 12/21/2010
Binding: Hardcover
Pages: 512
Size: 7.80" wide x 9.40" long x 1.30" tall
Weight: 2.640
Language: English