Mastering Organizational Knowledge Flow How to Make Knowledge Sharing Work

ISBN-10: 047055990X

ISBN-13: 9780470559901

Edition: 2010

Authors: Frank Leistner

List price: $27.99
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Get your organization's expertise out of its silos and make it flow-with lessons from over a decade of experienceLooking at knowledge management in a holistic way, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work puts the proper emphasis on non-technical issues. As knowledge is deeply connected to humans, the author moves away from the often overused and therefore burned-out term "knowledge management" to the better-suited term "knowledge flow management." Provides lessons learned and case studies from real experience Discusses key knowledge flow components, success factors and traps, and where to startCovering topics such as the power of scaling, internal marketing, measuring success, cultural aspects of sharing, and the role of Web2.0, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work allows you to stay up-to-date with today's knowledge flow management, and impliment best practices to position your organization to take advantage of all of its assets.
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Book details

List price: $27.99
Copyright year: 2010
Publisher: John Wiley & Sons, Limited
Publication date: 4/16/2010
Binding: Hardcover
Pages: 208
Size: 6.50" wide x 9.50" long x 1.00" tall
Weight: 0.880

Foreword: The Generations of Knowledge Management
The Human Touch
Why This Book?
Terminology and Definitions
Taking a Holistic View
Getting into the Flow
Case Study: ToolPool
Getting started
Project versus Initiative
Team Structures
Strategy and Assessment
Big Bang or small
Basic Requirements for Successful Knowledge Flow Management
Passionate initiative Support
Executive Support
Multiple Drivers
Driving for Success
Internal Marketing: The Myth of Build it and They Will Come
The Pulse
Keep It Simple
Go Global: The Power of Scaling
What If Your Knowledge Takes a Walk?
Barriers Hindering the Flow
Knowledge Is Power: How Long?
Sharing Knowledge Takes Effort
I Need Two More Weeks
Less Can Be More
Legal Limitations
The Technology Trap
Asset or Pointer?
Tools: Not Only Technology
Skills Management
"Knowledge Bases"
Open Space Technology
Knowledge Transfer Sessions
Measure and Analyze
Measure to Get What You Want
Measuring Quality
Analyze Your Initiative
Feed It Back
Knowledge Flow Management: The Next Generation
The Role of Web 2.0++
Social Media Internally
What about 2020?
Special Roles and Jobs
Stone Age: Creativity Leap through Communities
Technical infrastructures
Final Thoughts
Key Success Factors
Additional Resources
About the Author
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