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Preface | |
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What Is Operational Risk? | |
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Brief History | |
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Modern Definition of Operational Risk in a Hedge Fund Context | |
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Operational Due Diligence versus Operational Risk | |
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Key Areas | |
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External Risks | |
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Internal Risks | |
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Blended Risks | |
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The Five Core Themes | |
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The Importance of Operational Due Diligence | |
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Why Should Investors Care about Operational Risk? | |
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Morton's Fork or a Hobson's Choice? | |
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Outright Fraud Still Exists | |
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Hedge Fund Fraud Cannot Be Modeled | |
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Small Discrepancies Add Up | |
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Lack of Standardized Regulation | |
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Each Hedge Fund Is Different | |
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Ability to Generate an Informational Edge | |
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Potential to Reduce Losses and Increase Returns | |
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Considering Operational Risk Factors Presents a Different View into a Firm | |
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Common Misconceptions | |
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Other Considerations: There Is Not Necessarily a Positive Correlation between Assets and Operational Quality | |
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A Study in Operational Failure: Bayou Hedge Fund Group | |
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Affiliated Broker-Dealer | |
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Large Discrepancies in the Performance of Onshore and Offshore Funds | |
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Declining Capital of Broker-Dealer | |
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Board of Directors: Members and Actions | |
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Lavish Expenses of Broker-Dealers | |
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Fake Audits Prepared by a Phony Auditor | |
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Background Questions | |
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Lack of Investor Communication | |
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Ties to People Barred from the Securities Industry | |
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Revision of Conflicted Marketing Materials | |
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Other Anomalies | |
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Who Is Qualified to Perform an Operational Due Diligence Review? | |
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Essential Skills | |
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Primary Skills | |
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Primary, Secondary, Blended, and Other Skills | |
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In-house versus Outsourcing | |
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Evolution of Independent Operational Rating Agencies | |
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Benefits of Third-Party Rating Agencies | |
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Criticisms of Third-Party Rating Agencies and Operational Due Diligence Providers | |
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Factors to Consider before Performing an Operational Review of a Hedge Fund | |
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Creating an Initial Operational Profile | |
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When Does an Operational Due Diligence Review Begin? | |
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Documentation | |
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The Pinata Problem | |
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Due Diligence Questionnaire: To Use or Not to Use? | |
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Background Investigations | |
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Other Considerations | |
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Importance of Onsite Visits | |
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Which Office to Visit | |
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Manager Interview Process | |
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What Topics Should Be Covered During an Onsite Review? | |
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Sample Topic Questions | |
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In What Order Should These Topics Be Covered? | |
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Service Provider Reviews | |
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Qualitative Operational Report: Documenting the Operational Data | |
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Evaluating the Gray Areas: Examples | |
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"It Was Not Me"-Hedge Fund Manager Claims Mistaken Identity | |
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"It Was Me, But Everyone Was Doing It"-Are Regulatory Witch Hunts Real? | |
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"It Was Me, But I Did Nothing Wrong"-Manager Proved Not Guilty | |
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The Low-Profile Hedge Fund Manager-Is No News Good News? | |
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The Infrastructure Outsourcer-Can One Administrator Do Everything? | |
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The Mountain Climber-Can Plans for Large, Fast Growth Trip You Along the Way? | |
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The Stumbling Giant-Can a Large Manager Lose Sight of Small Controls? | |
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The Apologetic Headmaster-Are Junior Staff as Informed as Senior Management? | |
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Ten Tips for Performing an Operational Due Diligence Review | |
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Avoid Meeting with the Wrong People or the Wrong Groups | |
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Get Out of the Conference Room | |
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Little White Lies Can Turn into Big Problems | |
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Be Wary of Phantomware | |
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Focus on Documentation and Negotiation | |
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Read the Fine Print (Financial Statement Notes, etc.) | |
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Reference Checking: Importance of In-Sample and Out-of-Sample References | |
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Credit Analysis: Are Funds Financially Viable? | |
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Long-Term Planning: Key Staff Retention, Succession Planning, and More | |
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Growth Planning: Is the Manager Proactive or Reactive? | |
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Ongoing Operational Profile Monitoring | |
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How Often Should Onsite Operational Reviews Be Conducted? | |
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Remote Operational Due Diligence Monitoring | |
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Media Monitoring | |
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Litigation and Regulatory Monitoring | |
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Hedge Fund Communication Reviews | |
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Assets Under Management and Performance Monitoring | |
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Operational Events | |
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Effect of Discovery on the Magnitude of an Operational Event | |
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Onsite Visit Frequency and Operational Events | |
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Developmental Operational Traps | |
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Techniques for Modeling Operational Risk | |
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Scoring Systems | |
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Building a Scoring System: Category Determination | |
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Category Definitions | |
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Combinations of Category Definition Approaches | |
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Category Weight Assignment | |
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Weighting Aggregation Model | |
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Weighting Disaggregation Model | |
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WAM versus WDM | |
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Category Weight Consistency and Reweighting Considerations | |
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Factor Marginalization | |
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Category Scale Determination and the Meaning of Scores | |
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Threshold Self-Assessment and Determination | |
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Score Assignment | |
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Discretionary Penalties and Bonuses | |
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Score Aggregation: Sum Totaling and Weighted Averages | |
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Criticisms of Scorecard Models | |
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Benefits of Scorecard Models | |
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Visualization Techniques | |
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Bridging the Gap: Incorporating Operational Risk Consideration into the Portfolio Construction and Asset Allocation Process | |
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Proactive Monitoring: Graphical Universe Creation | |
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Proactive Management of Operational Risks | |
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Protecting against Conglomeration Risks: Multivariate Commonality Analysis | |
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Operational Directional Views | |
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Example of Multivariate Commonality Analysis | |
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First Objective: Total Diversity Goal | |
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Second Objective: FSA Overweight Goal | |
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Third Objective: FSA Underweight Goal | |
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Conclusions of Scenario Analysis | |
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Considering Operational Reviews in the Hedge Fund Portfolio Rebalancing Process | |
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Operational Drag | |
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Meta Risks | |
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Operational Factor | |
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Operational Scenario Analysis | |
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Can Operational Risk Be Entirely Eliminated? | |
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Factoring Operational Risk into Total Risk Calculations | |
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Beyond Scorecard Approaches: Discounting Expected Return | |
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Discounted Expected Returns with the Operational Factor | |
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Operational Haircuts | |
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Expected Return and Operational Risk | |
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Shape of the Expected Return versus Operational Risk Curve | |
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Second Operational Threshold | |
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Final Thoughts | |
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Looking Ahead: Trends in the Space | |
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Increased Use of Consultants | |
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Commoditization of Background Investigations and Canned Operational Due Diligence Reports | |
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Increased Reliance on Service Provider Consulting Services | |
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Capture of Hedge Funds by Service Providers and Employees | |
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Hedge Fund Pursuit of Audit Certifications | |
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Operational Activism | |
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AU 332 and FAS 157 | |
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Development of Hedges to Operational Risks | |
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Links between Operational Risk and Credit Analysis | |
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Proposed Reregulation of the Hedge Fund Industry | |
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Index | |