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ISBN-10: 0470245883
ISBN-13: 9780470245880
Edition: 2008
List price: $27.95
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Description:
Great business leaders bring outstanding habits of mind and disciplined processes to developing and implementing solutions to complex problems, thereby driving extraordinary results no matter the obstacles or constraints they face. Solving complex problems rests on three equally interwoven dimensions: uncompromising values, clarity of thought, and tenacity in action. By learning to simplify complex problems by ask probing questions, develop pragmatic solutions or hypotheses, and lay the foundation for change throughout an organization, leaders can address the most staggering challenges. Bartkus and Conlon's powerful message is that one can work through almost any problem in a calm and… confident way. Borrowing insights from consulting, management, and academia, this book can help anyone - seasoned leaders, new managers, MBA students - improve their problem-solving skills. The authors split their problem solving framework into three themes: solving the problem; moving from analysis to action; and driving solutions through the organization. Combining theory and practice, they illustrate every aspect of the integrated framework with case studies and explore common obstacles like improper diagnosis of problems, understanding when solutions are 'good enough', and barriers to execution. What makes this book unique is that its model has formed the basis of Notre Dame's business education, is the model taught at Mendoza College, and has been tested in corporate settings, as demonstrated by contributions from school president John Jenkins, former president Father Ted Hesburgh, head football coach Charlie Weis, and distinguished alumni like Keith Sherin, CFO of GE. Along the way, leading executives from GE, Google, McKinsey, HP, Baxter, Lilly and others narrate their own unique insights on the toughest problems they have faced.