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Balanced Scorecard Strategy for Dummies

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ISBN-10: 047013397X

ISBN-13: 9780470133972

Edition: 2007

Authors: Chuck Hannabarger, Rick Buchman, Peter Economy, Frederick Buchman, Charles Hannabarger

List price: $21.99
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Description:

Packed with helpful checklists and figures Find success by focusing on four critical areas to bring your business into balance Set and achieve goals consistently by using and applying balanced scorecards that work. This hands-on guide shows you how to pay attention to more than just your bottom line, revealing how to balance goals you set for your customer needs, company growth and education, finances, and productivity. Discover proven strategies to analyze these areas in the best way to bring balance to your business and achieve the success you seek. Understand organizational balance Build scorecards and dashboards Analyze your results Fine-tune and improve your system Avoid common scorecard mistakes
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Book details

List price: $21.99
Copyright year: 2007
Publisher: John Wiley & Sons, Incorporated
Publication date: 9/11/2007
Binding: Paperback
Pages: 388
Size: 9.25" wide x 7.50" long x 1.00" tall
Weight: 1.232
Language: English

Peter Economy is co-author of "At the Helm: Business Lessons for Navigating Rough Waters" & the best-selling book "Managing for Dummies".

Introduction
The ABC's of Balanced Scorecard
Goals , Scores, and the Balanced Scorecard
Building and Balancing Scorecard Strategies
Planning For the Balanced Scorecard
Putting Your Balanced Scorecard into Action
The Customer - The Critical Leg
Understanding Your Role with Customers
Creating a Customer Scorecard
Building the Customer Leg Dashboard
Financial Measurement - The Foundation Leg
Understanding Your Role in Financial Measurement
Building the Financial Leg Scorecard
Building the Financial Leg Dashboard
Internal Business Processes - The Value-Creation Leg
Understanding Your Role in Internal Business Processes
Building the Internal Business Process Scorecard
Building Dashboards for Internal Business Processes
Knowledge , Education, and Growth - The Learning Leg
Understanding Your Role in Learning and Growth
Creating the Knowledge, Education, and Growth Scorecard
Creating The Knowledge, Education, and Growth Dashboard
The Part of Tens
Ten Tips for Balanced Scorecard Success
Ten Biggest Scorecard Mistakes to Avoid
Ten Tips for Overcoming Barriers
Index