Strategic Benchmarking Reloaded with Six Sigma Improving Your Company's Performance Using Global Best Practice

Name: Strategic Benchmarking Reloaded with Six Sigma Improving Your Company's Performance Using Global Best Practice
Availability: InStock
ISBN: 9780470069080

ISBN-10: 0470069082

ISBN-13: 9780470069080

Edition: 2nd 2007 (Revised)

Authors: Gregory H. Watson

List price: $45.00

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Description:

A new and expanded revision of the popular classic Strategic Benchmarking Reloaded with Six Sigma updates the subject of Gregory Watson's classic text Strategic Benchmarking to improve the relevance of this topic for the 21st century. This edition begins with the core messages of his 1993 text, and adds material to bring this edition fully into line with current Six Sigma quality practices. Most importantly, this edition includes entirely new chapters on applying Six Sigma methods in the benchmarking process and the use of statistical analysis methods to enhance the quality of business process comparisons. The book begins with a review of the history of the first 25 years of benchmarking…

Book details

List price: $45.00
Edition: 2nd
Copyright year: 2007
Publisher: John Wiley & Sons, Incorporated
Publication date: 5/4/2007
Binding: Hardcover
Pages: 288
Size: 6.25" wide x 9.25" long x 1.25" tall
Weight: 0.242
Language: English



Preface


Acknowledgments


Introduction-Benchmarking: The First 25 Years (1979-2004)



The Business Context of Benchmarking



Stimulating Business Improvement by Benchmarking



Linking Six Sigma to Strategic Planning and Benchmarking



The Process of Benchmarking



Understanding the Essence of Process Benchmarking



Making Statistical Comparisons in Benchmarking



Applying Benchmarking Results for Maximum Utility



Case Studies in Benchmarking



Reviewing Lessons Learned from Old Case Studies



Conducting a Strategic Benchmarking Study



Performing an Operational Benchmarking Study



Conducting Benchmarking Studies



Mainstreaming Benchmarking into Strategic Planning



Creating a Sustainable Benchmarking Capability



The Benchmarking Code of Conduct



Standard Operating Procedure: Benchmarking Process



Web Resources for Benchmarking



Glossary of Terms Used in Lean Production



Chronological Bibliography of Books about Benchmarking


About the Author


Index