Excellence in Warehouse Management How to Minimise Costs and Maximise Value

Name: Excellence in Warehouse Management How to Minimise Costs and Maximise Value
Availability: InStock
ISBN: 9780470015315

ISBN-10: 0470015314

ISBN-13: 9780470015315

Edition: 2005

Authors: Stuart Emmett

List price: $79.00

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Warehouses are often seen as a necessary evil: places that stop the flow of goods and thus increase costs without adding value. But the truth is that they have a critical part to play in supply chain management, and warehouse managers should be centrally involved in the strategic aspects of any business. Excellence in Warehouse Management covers everything you need to know to manage warehouse operations as part of a streamlined and holistic system, fine-tuned to serve the customer and drive the bottom-line. With thinking points, self-assessment exercises and case studies Stuart Emmett challenges you to consider your own operations in a new way, and plot a course into the future.

Book details

List price: $79.00
Copyright year: 2005
Publisher: John Wiley & Sons, Incorporated
Publication date: 6/24/2005
Binding: Paperback
Pages: 320
Size: 5.96" wide x 9.07" long x 0.71" tall
Weight: 1.034
Language: English



Introduction


Abbreviations


Acknowledgements



The Role of Warehousing and Stores


Warehousing and the supply chain


Training topics


Definitions


Strategic aspects of warehousing


Customers


The value chain


Warehouse location


Modern warehouse operations


World-class warehousing


Conclusion



Inventory, Stock Analysis and Classifying Products


Product classification


Demand analysis


ABC analysis


Product coding


Product handling groups


Inventory management: why hold stock?


Inventory costs and service


Lead time


Demand forecasting


Inventory and statistics


How much stock should be held?


Replenishment methods


Questions about inventory


Appendix



Stock Control


Stock inaccuracy


Continuous or periodic stock checking


Stock control


Security and preventing loss


Information security


Training topics



The Warehouse and Operational Principles


Warehouse structure


Warehouse operations


Receiving


Location methods in the warehouse


Picking options


Customer orders


Methods of picking


Despatching activity


Organising for flow



Equipment


Fork-lift trucks


Racking/shelving


The aisle width decision



Warehouse Information Communications Technology


Importance of information


Decision-making and ICT


Improvements with ICT


Warehouse ICT applications


Systems implementation



Regulations


Health and safety at work


Management of health and safety


Health and safety arrangements


Warehouse health and safety risks


Risk assessments


Fork-lift trucks: health and safety



Productivity, Cost and Service


Framework for analysis


Key costs


Key productivity drivers


Basic improvements


Understanding productivity


Determining pricing and charging


Customer service


Added value


Warehouse layout


Training topics



Outsourcing


Users' views of third parties and the marketplace


Selecting third parties


Training topics



People Management


Company culture


Management


Work objectives and performance


Motivating people


Empowering


Teams


Communication


Managing change


Warehouse picking operatives


Training topics



Developments and Trends


Supply chain impacts on stores and warehousing


Global logistics


Reverse logistics and customer returns


Risk


Roads


Legislation


Technology


People development


Political influences


The supply chain


Warehouse aims/ideals


Useful Information and Websites


Bibliography


Index