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Delivering Happiness A Path to Profits, Passion, and Purpose

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ISBN-10: 0446576220

ISBN-13: 9780446576222

Edition: N/A

Authors: Tony Hsieh

List price: $22.50
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Book details

List price: $22.50
Publisher: Grand Central Publishing
Publication date: 3/19/2013
Binding: Paperback
Pages: 272
Size: 6.00" wide x 9.00" long x 0.50" tall
Weight: 0.902

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.