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Healthcare Knowledge Management Primer

ISBN-10: 0415994446

ISBN-13: 9780415994446

Edition: 2009

Authors: Nilmini Wickramasinghe, Rajeev K. Bali, Brian Lehaney, Jonathan Schaffer, M. Chris Gibbons

List price: $59.95
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Description:

Quality care of patients requires the evaluation of considerable amounts of data at the right time and right place and in the correct context. These clinical, administrative and operational sources of data are typically kept in separate and disparate operational repositories. With the advent of the electronic health record, these data warehouses will provide data and information at the point of care and provide for a continuous learning environment in which lessons learned can provide updates to clinical, administrative and financial processes. What becomes critical in such a context is the identification of relevant data, pertinent information and germane knowledge to support rapid and superior healthcare decision making. Given the advancement of the information tools and techniques of todays knowledge economy, it is imperative that these tools and techniques be appropriately utilized to enable and facilitate the identification and evaluation these knowledge assets. To do this effectively andefficiently it is imperative that healthcare incorporates the principles of Knowledge Management (KM).The Healthcare Knowledge Management Primer explores and explains the nature of essential KM principles in healtcare settings in an introductory and easy to understand fashion. Accessibility and usability in this manner will be of use to both students and professionals wishing to learn more about the key aspects of the KM field as it pertains to effecting superior healthcare delivery. This book provides readers with an understanding of approaches to KM by examining the purpose and nature of its key components. It demystifies the KM field by explaining in an accessible manner the key concepts of KM tools, strategies and techniques, and their benefits to contemporary healthcare organizations. This text demonstrates how, with practice and understanding, its key precepts can be appropriately applied to the domain of healthcare.
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Book details

List price: $59.95
Copyright year: 2009
Publisher: Routledge
Publication date: 5/26/2009
Binding: Paperback
Pages: 204
Size: 7.25" wide x 10.25" long x 0.50" tall
Weight: 1.122
Language: English

List of Figures
List of Tables
Preface
Acknowledgments
Foreword
What is Knowledge Management?
Introduction
Knowledge Management (KM)
How Did Knowledge Management Come About?
Key Concepts
Data, Information, Knowledge and Wisdom
The Knowledge Spiral
Case Exercise: The Knowledge Spiral
Key Role of Data and Information in Healthcare
Data Mining
Data Mining as an Enabler for Realizing the Knowledge Spiral
Application of Knowledge Management and Data Mining to Healthcare-A Clinical Example
Conclusions
Summary
Review Questions
Discussion Questions
Case Exercise: From Data to Decisions in a Radiology Department
Further Reading
References
Knowledge Strategies and Knowledge Capture
Introduction
Capturing Knowledge
Organizing Knowledge: A Strategic View
Intelligence Gathering
Measuring
Knowledge Representation
Knowledge Engineering and the Semantic Web
Case Exercise: NHS Direct
Conclusions and Summary
Review Questions
Discussion Questions
Case Exercise: Operating Room Optimization
Further Reading
References
Knowledge Tools and Techniques
Introduction
Taxonomies and Ontologies
Data Mining Tools and Techniques
Steps in Data Mining
Case Exercise: KM and Personal Health Records-A Malaysian Perspective
Business Intelligence and Analytics
Communities of Practice
Storytelling and the Power of Narrative
Have You Heard the One About...?
Social Networks (and Social Networking Sites)
Social Networking (Internet-based)
Intellectual Capital
Knowledge Assets
Knowledge Nuggets
Conclusions
Summary
Review Questions
Discussion Questions
Case Exercise: Increasing Breast Cancer Screening Attendance in the U.K.
Further Reading
References
Knowledge Management: A Systems View
Introduction
General Systems and Hard Systems Thinking
Soft Systems Thinking
Case Exercise: Louisiana Mass Immunization Exercise (2007)
Case Exercise: Intervention in an Outpatient's Department
Critical Systems Thinking
Conclusions and Summary
Review Questions
Discussion Questions
Case Exercise: Empowering Patients: Immunizations and Knowledge-based Personal Health Records
Further Reading
References
Knowledge: The Organization, Culture and Learning
Introduction
The Learning Organization
The Importance of Organizational Culture
Organizational Culture
Case Exercise: KM in AMERA (The Africa Middle East Refugee Association in Cairo)
Socio-Technical Issues
Evolution of Knowledge Management Systems
"Double Loop" Learning
Case Exercise: A Knowledge-based Healthcare Resource Balancing System
Trends in Healthcare
Conceptualizing Knowledge Within Healthcare
Worked Example: Personalized Healthcare
Conclusions
Summary
Review Questions
Discussion Questions
Case Exercise: KM for Urban Health
Further Reading
References
Applying Knowledge
Introduction
Creating Value from Knowledge
The Intelligence Continuum
Clinical Example: Operating Room
Case Exercise: Substance Abuse Patient
Networkcentric Healthcare Operations
ICT Use in Healthcare Networkcentric Operations
The Health Insurance, Portability and Accountability Act (HIPAA)
Information Producers, Consumers and Information Flows Within the Healthcare System
Information Integrity and Quality (I*IQ)
Information Integrity
Healthcare Quality Aims
Populomics
Transdisciplinarity and the Role of Health Information Technology
Populomics and Knowledge Management
Summary and Conclusions
Review Questions
Discussion Questions
Case Exercise: KM and the Sociobiologic Integrative Model (SBIM)
Further Reading
References
(Integrative Case Exercise): Crane Care Trust, U.K.
(Integrative Case Exercise): NHS Maternity Services, U.K.
Epilogue
Glossary
Notes
Index