QBQ! the Question Behind the Question Practicing Personal Accountability at Work and in Life

Name: QBQ! the Question Behind the Question Practicing Personal Accountability at Work and in Life
Availability: InStock
ISBN: 9780399152337

ISBN-10: 0399152334

ISBN-13: 9780399152337

Edition: 2004

Authors: John G. Miller, John C. Miller

List price: $21.00

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Who Moved My Cheese?showed readers how to adapt to change. Fish!helped raise flagging morale. Executionguided readers to overcome the inability to get things done. QBQ! The Question Behind the Question, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability. The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability. The solution involves an entirely new approach. We can no longer ask, "Who…

Book details

List price: $21.00
Copyright year: 2004
Publisher: Penguin Publishing Group
Publication date: 9/9/2004
Binding: Hardcover
Pages: 148
Size: 5.70" wide x 8.50" long x 0.65" tall
Weight: 0.638



Introduction : what ever happened to ...



A picture of personal accountability



Making better choices



QBQ! The question behind the question



Don't ask "why?"



The victim



"Why is this happening to me?"



"Why do we have to go through all this change?"



"Why don't they communicate better?"



Don't ask "when?"



Procrastination : the friend of failure



"When will we get more tools and better systems?"



"When are we going to hear something new?"



Don't ask "who?"



A poor sailor blames the wind



Silos



Beat the ref



"Who dropped the ball?"



Ownership



The foundation of teamwork



Making accountability personal : all QBQs contain an "I"



I can only change me



"He didn't, I did"



"When will others walk their talk?"



An integrity test



The power of one



A QBQ twist



Will the real role models please stand up!



Practicing personal accountability : all QBQs focus on action



The risk of doing nothing



"Thanks for shopping at the Home Depot!"



Leaders at all levels



The cornerstone of leadership



Leaders are not problem solvers



A great list of lousy questions



The spirit of the QBQ



Wisdom



We buy too many books



A final picture



The motor of learning