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Creating Competitive Advantage Give Customers a Reason to Choose You over Your Competitors

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ISBN-10: 0385517092

ISBN-13: 9780385517096

Edition: 2006

Authors: Jaynie L. Smith, William G. Flanagan

List price: $21.00
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Description:

Why should I do business with you... and not your competitor? Whether you are a retailer, manufacturer, distributor, or service provider - if you cannot answer this question, you are surely losing customers, clients and market share. This eye-opening book reveals how identifying your competitive advantages (and trumpeting them to the marketplace) is the most surefire way to close deals, retain clients, and stay miles ahead of the competition. The five fatal flaws of most companies: - They don't have a competitive advantage but think they do - They have a competitive advantage but don't know what it is--so they lower prices instead - They know what their competitive advantage is but…    
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Book details

List price: $21.00
Copyright year: 2006
Publisher: Knopf Doubleday Publishing Group
Publication date: 4/25/2006
Binding: Hardcover
Pages: 240
Size: 5.25" wide x 8.00" long x 0.75" tall
Weight: 0.682
Language: English

Competitive advantage is the reason you're in business
How competitive advantage closes deals
Your competitive advantage can save your customers money : it's up to you to show them how
Competitive advantages free you from price-based competition
Competitive advantages are not simply strengths
Competitive positioning : seize the high ground first
Dangerous disparity : the gap between what you assume about your customers and what they really think
Identifying your own company's competitive advantages : the devil is in the details
If you don't have a competitive advantage, create one
Communicate, communicate, communicate