Dinosaur Brains Dealing with All THOSE Impossible People at Work

Name: Dinosaur Brains Dealing with All THOSE Impossible People at Work
Price: 3.27 USD
Availability: InStock
ISBN: 9780345410214

ISBN-10: 0345410211

ISBN-13: 9780345410214

Edition: N/A

Authors: Albert J. Bernstein

List price: $20.00

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Description:

Discover how to cope with instinct, emotion, and irrationality--the dinosaur brain--that disrupts any business enivronment, with a step-by-step process that helps you reason your way through turf wars and power struggles, surly subordinates, temperamental bosses, and more.... "The key to thriving in the corporate jungle is understanding dinosaurs." TIME

Book details

List price: $20.00
Publisher: Random House Publishing Group
Publication date: 9/29/1996
Binding: Paperback
Pages: 272
Size: 5.54" wide x 8.44" long x 0.59" tall
Weight: 0.572
Language: English



Introduction



What Is the Dinosaur Brain?



The Dinosaur Brain and Lizard Logic



How the Dinosaur Brain Works



The Rules of Lizard Logic



Get It Now!



The Triple F Response: Fight, Flight or Fright



Be Dominant!



Defend the Territory!



Get the Mate!



If It Hurts, Hiss!



Like Me, Good; Not Like Me, Bad



Using Lizard Logic



Avoiding the Reptile Response



Bad Moods and Internal Television



Irritability



Manipulation



The Positive Uses of Anger



Angry Clients



The Customer Service Model



Motivating Yourself and Your Employees



Stress Is Not the Enemy



Is Your Mind Out of Shape?



Long-Term Planning



Making Waves



It's Lonely at the Top



The Captain Kirk Management Style



The Mentor Relationship



Why People Get Involved in Office Romances



How to Save Yourself If Your Company Is "One Big Happy Family"



Corporate Juvenile Delinquents



Dealing with Old Dinosaurs



Labor and Management



The Customer from Outer Space



Gravity



Habit and Ritual



Management by Mind-Reading: The Case Against Bad Attitude



How to Make Your Colleagues Mad at You


Afterword


Suggested Readings


Index