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| Understanding Human Resource Management | |
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| An Introduction to Human Resource Management | |
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| Introduction | |
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| Organizational Resources and Productivity | |
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| Contemporary HR Management Challenges | |
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| HR Management Activities | |
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| Modern Human Resource Management in Local Government | |
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| Organizing the Human Resource Unit | |
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| HR Management Accountabilities | |
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| Historical Development of the Human Resource Function | |
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| Introduction | |
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| The Beginnings | |
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| The Emergence of Personnel Management | |
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| Coming of Age | |
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| Increasing Influence of the Legal Environment | |
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| Changing Emphasis of Civil Service Reform | |
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| Professionalization of Personnel Management | |
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| The Modern Era | |
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| The Legal Environment of Human Resource Management | |
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| Introduction | |
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| Federal Regulation of Employment Discrimination | |
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| Government Regulation of the Workplace and the Employment Relationship | |
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| Constitutional Issues of Local Government Employment | |
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| State Employment Laws | |
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| Organizational Considerations | |
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| Behavioral Foundations of Human Resource Management | |
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| Introduction | |
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| Motivation: Basic Considerations | |
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| Content Approaches to Motivation | |
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| Process Approaches to Motivation | |
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| Job Satisfaction | |
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| Management Philosophy and Leadership | |
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| Planning and Policy Development | |
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| Introduction | |
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| Planning Approaches | |
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| Need for Planning in Local Government | |
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| Standing Plans for Human Resources | |
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| Human Resource Planning | |
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| Staffing | |
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| Organizing and Designing Jobs | |
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| Introduction | |
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| The Organization of Jobs and Work | |
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| Fundamentals of Job Design | |
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| Job Design Considerations and Strategies | |
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| Choosing a Job Design Strategy | |
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| Analyzing Jobs and Writing Job Descriptions | |
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| Introduction | |
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| The Need for Job Analysis | |
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| Information Essential to Job Analysis | |
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| Methods of Analyzing Jobs | |
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| Developing Job Descriptions | |
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| Practical Considerations in Job Analysis | |
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| Preparation for Staffing and Recruiting | |
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| Introduction | |
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| Legal Aspects of Recruiting and Selection | |
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| Reliability and Validity of Selection Procedures | |
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| Recruiting | |
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| Selecting Employees | |
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| Introduction | |
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| Selection Strategies | |
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| Nature of Preemployment Inquiries | |
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| Selection Procedures: General Methods | |
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| Job-Specific Selection Procedures | |
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| Certification and Appointment | |
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| Documentation and Record Keeping | |
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| Developing Employees and Measuring Work Contributions | |
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| Orientation, Training, and Development | |
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| Introduction | |
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| Orientation | |
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| Training | |
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| Development of Human Resources | |
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| Performance Appraisal | |
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| Introduction | |
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| Purposes of Performance Appraisal | |
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| Legal Aspects of Performance Appraisal | |
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| Issues in Performance Measurement | |
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| Performance Appraisal Formats and Methods | |
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| Implementing the Performance Appraisal System | |
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| Compensating Employees | |
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| Compensation: Strategies and Structure | |
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| Introduction | |
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| Forms of Compensation | |
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| Strategic Compensation | |
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| Determining the Internal Worth of Jobs | |
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| Assessing the External Market | |
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| Developing the Pay Structure | |
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| Alternatives to Traditional Pay Structures | |
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| Compensation: Pay and Benefits | |
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| Introduction | |
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| Legal Aspects of Compensation | |
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| The Role of Labor Unions in Compensation | |
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| Determining Pay for Employees | |
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| Determining Employee Benefits and Services | |
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| Management of the Compensation Program | |
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| Enhancing Employee Relations and Providing Security | |
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| Identifying and Resolving Workplace Problems | |
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| Introduction | |
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| Dysfunctional Signs and Symptoms | |
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| Sources of Workplace Problems | |
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| Resolving Workplace Problems | |
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| Labor Relations | |
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| Introduction | |
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| Evolution of Labor-Management Relations | |
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| Issues of Labor Relations in Local Government | |
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| The Legal Framework for Labor Relations | |
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| Unionization and Collective Bargaining | |
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| Trends in Labor Relations | |
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| Safety, Health, and Security | |
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| Introduction | |
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| Laws and Regulations | |
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| Organizational Responsibility for Safety and Health | |
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| Designing Occupational Health and Safety Programs | |
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| Safety Programs | |
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| Occupational Health Programs | |
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| Workplace Security Programs | |
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| Moving Toward the Future | |
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| Looking Ahead in Human Resource Management | |
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| Introduction | |
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| Organizational Issues: HR Management Status and Resources | |
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| Management Issues: HR Activities and Programs | |
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| Staffing Issues: Credibility of the HR Staff | |
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| Future Directions in HR Management | |
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| Appendices | |
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| Questions for Critical Thinking | |
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| Content Outline of the HR Body of Knowledge | |
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| Selected Competencies in the IPMA HR Competency Model | |
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| Organizations and Government Agencies in HR Management | |
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| Publications in HR Management | |
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| Annual Report Form EEO-4 | |
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| Job Description for HR Director in Small Municipality | |
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| Glossary | |
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| URL Index | |
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| Name Index | |
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| Subject Index | |