| |
| |
| Chapters conclude with "Summary," "For Discussion," and "Further Information." | |
| |
| |
| Preface | |
| |
| |
| |
| Communication and Intercultural Competence | |
| |
| |
| |
| Introduction to Intercultural Competence | |
| |
| |
| The Imperative for Intercultural Competence Communication | |
| |
| |
| The Challenge of Communicating in an Intercultural World | |
| |
| |
| |
| Culture and Intercultural Communication Culture | |
| |
| |
| Intercultural Communication | |
| |
| |
| |
| Intercultural Communication Competence | |
| |
| |
| The United States as an Intercultural Community | |
| |
| |
| Competence and Intercultural Communication | |
| |
| |
| Basic Tools for Improving Intercultural Competence | |
| |
| |
| |
| Cultural Differences in Communication | |
| |
| |
| |
| Cultural Patterns and Communication: Foundations | |
| |
| |
| Defining Cultural Patterns | |
| |
| |
| Components of Cultural Patterns | |
| |
| |
| Characteristics of Cultural Patterns | |
| |
| |
| Cultural Patterns and Intercultural Competence | |
| |
| |
| |
| Cultural Patterns and Communication: Taxonomies | |
| |
| |
| Taxonomies of Cultural Patterns | |
| |
| |
| Cultural Taxonomies and Intercultural Competence | |
| |
| |
| |
| Cultural Identity, Cultural Biases, and Intercultural Communication | |
| |
| |
| Cultural Identity | |
| |
| |
| Cultural Biases | |
| |
| |
| Intercultural Contact | |
| |
| |
| Becoming an Interculturally Competent Communicator | |
| |
| |
| Identity, Biases, Contact, and Intercultural Competence | |
| |
| |
| |
| Coding Intercultural Communication | |
| |
| |
| |
| Nonverbal Intercultural Communication | |
| |
| |
| Definition of Nonverbal Codes | |
| |
| |
| Cultural Universals in Nonverbal Communication | |
| |
| |
| Cultural Variations in Nonverbal Communication | |
| |
| |
| Nonverbal Messages in Intercultural Communication | |
| |
| |
| Synchrony of Nonverbal Communication Codes | |
| |
| |
| Nonverbal Communication and Intercultural Competence | |
| |
| |
| |
| Verbal Intercultural Communication | |
| |
| |
| The Power of Language in Intercultural Communication | |
| |
| |
| Definition of Verbal Codes | |
| |
| |
| Language, Thought, Culture, and Intercultural Communication | |
| |
| |
| Verbal Codes and Intercultural Competence | |
| |
| |
| |
| The Effects of Code Usage in Intercultural Communication | |
| |
| |
| Preferences in the Organization of Verbal Codes | |
| |
| |
| Cultural Variations in Persuasion | |
| |
| |
| Cultural Variations in the Structure of Conversations | |
| |
| |
| Effects of Code Usage on Intercultural Competence | |
| |
| |
| |
| Communication in Intercultural Relationships | |
| |
| |
| |
| Intercultural Competence in Interpersonal Relationships | |
| |
| |
| Cultural Variations in Interpersonal Relationships | |
| |
| |
| The Maintenance of Face in Interpersonal Relationships | |
| |
| |
| Improving Intercultural Relationships | |
| |
| |
| Interpersonal Relationships and Intercultural Competence | |
| |
| |
| |
| Episodes, Contexts, and Intercultural Interactions | |
| |
| |
| Social Episodes in Intercultural Relationships | |
| |
| |
| Contexts for Intercultural Communication | |
| |
| |
| Episodes, Contexts, and Intercultural Competence | |
| |
| |
| |
| The Potential for Intercultural Competence | |
| |
| |
| The Ethics of Intercultural Competence | |
| |
| |
| The Perils and Prospects for Intercultural Competence | |
| |
| |
| Resources | |
| |
| |
| Intercultural Films | |
| |
| |
| Online Resources | |
| |
| |
| Notes | |
| |
| |
| Credits | |
| |
| |
| Author Index | |
| |
| |
| Subject Index | |