Skip to content

Introduction to Industrial-Organizational Psychology

Spend $50 to get a free DVD!

ISBN-10: 0321056876

ISBN-13: 9780321056870

Edition: 3rd 2000

Authors: Ronald E. Riggio, Lyman W. Porter

List price: $105.00
Blue ribbon 30 day, 100% satisfaction guarantee!
what's this?
Rush Rewards U
Members Receive:
Carrot Coin icon
XP icon
You have reached 400 XP and carrot coins. That is the daily max!

Description:

For courses in Industrial/Organizational Psychology and Psychology of Work Behavior. This inviting, comprehensive, student-oriented introduction to industrial/organizational psychology emphasizes the connections between theory and practice across the full spectrum of personnel issues, worker issues, work group and organizational issues, and work environment issues. Its focus on career information, employee-centered issues, and cutting-edge research ensures that students get and stay motivatedright from the beginning.
Customers also bought

Book details

List price: $105.00
Edition: 3rd
Copyright year: 2000
Publisher: Prentice Hall PTR
Publication date: 8/3/1999
Binding: Hardcover
Pages: 586
Size: 7.64" wide x 9.45" long x 0.98" tall
Weight: 2.464
Language: English

Preface
Introduction
Introduction: Definitions and History
What Is Industrial/Organizational Psychology?
The Science and Practice of Industrial/Organizational Psychology
The Roots and Early History of Industrial/Organizational Psychology
The Beginnings
World War I and the 1920s
The Great Depression Years and World War II
The Postwar Years and the Modern Era
Industrial/Organizational Psychology Today and in the Future
Summary
Research Methods in Industrial/Organizational Psychology
Social Scientific Research Methods
Goals of Social Scientific Research Methods
Steps in the Research Process
Major Research Designs
The Experimental Method
The Correlational Method
Meta-analysis
The Case Study Method
Measurement of Variables
Observational Techniques
Self-report Techniques
Measuring Work Outcomes: The Bottom Line
Interpreting and Using Research Results
Summary
Statistical Analyses of Research Data
Descriptive Statistics
Inferential Statistics
Statistical Analysis of Experimental Method Data
Statistical Analysis of Correlational Method Data
Appendix Summary
Personnel Issues
Job Analysis
Job Analysis
Job Analysis Methods
Specific Job Analysis Techniques
Job Elements Method
Functional Job Analysis (FJA)
Position Analysis Questionnaire (PAQ)
Critical Incidents Technique (CIT)
Comparing The Different Job Analysis Techniques
Job Analysis and the ADA
Job Evaluation and Comparable Worth
Summary
Employee Selection
A Model for Employee Selection
Steps in the Employee Selection Process
Employee Recruitment
Employee Screening
Evaluation of Written Materials
References and Letters of Recommendation
Employment Testing
Considerations in the Development and Use of Personnel Screening and Testing Methods
Types of Employee Screening Tests
Biodata Instruments
The Effectiveness of Employee Screening Tests
Assessment Centers
Hiring Interviews
Employee Selection and Placement
Making Employee Selection Decisions
Employee Placement
Equal Employment Opportunity in Employee Selection and Placement
Testing Disabled Job Applicants
Summary
Employee Training and Development
Areas of Employee Training
Fundamental Issues in Employee Training
Theories of Learning
Key Issues in the Success of Training Programs
Common Problems in Employee Training Programs
A Model for Successful Training Programs
Assessing Training Needs
Establishing Training Objectives
Development and Testing of Training Materials: Employee Training Methods
Implementation of the Training Program
Evaluation of the Training Program
Diversity and Equal Employment Opportunity Issues in Employee Training
Summary
Evaluating Employee Performance
Job Performance and Performance Appraisals
Purposes of Performance Appraisals
The Measurement of Job Performance
Objective versus Subjective Performance Criteria
Sources of Performance Ratings
Methods of Rating Performance
Comparative methods
Individual methods
Problems and Pitfalls in Performance Appraisal
The Performance Appraisal Process
Legal Concerns in Performance Appraisals
Summary
Worker Issues
Motivation
Defining Motivation
Need Theories of Motivation
Basic Need Theories
McClelland's Achievement Motivation Theory
Behavior-based Theories of Motivation
Reinforcement Theory
Goal-setting Theory
Job Design Theories of Motivation
Herzberg's Two-Factor Theory
Job Characteristics Model
Rational Theories of Motivation
Equity Theory of Motivation
Expectancy Theory of Motivation
Comparing, contrasting, and Combining the Different Motivation Theories
The Relationship Between Motivation and Performance
Systems and Technology Variables
Individual Difference Variables
Group Dynamics Variables
Organizational Variables
Summary
Job Satisfaction, Work Attendance, and Quality of Work Life
Job Satisfaction
Defining Job Satisfaction
The Measurement of Job Satisfaction
Job Satisfaction and Job Performance
Organizational Commitment
Organizational Commitment and Job Satisfaction
Job Satisfaction, Organizational Commitment, and Employee Attendance
Employee Absenteeism
Employee Turnover
Increasing Job Satisfaction
Quality of Work Life
Summary
Worker Stress
Defining Worker Stress
Sources of Worker Stress
Stressful Occupations
Organizational Sources of Work Stress: Situational Stressors
Individual Sources of Work Stress: Dispositional Stressors
Measurement of Worker Stress
Effects of Worker Stress
Job Burnout
Coping with Worker Stress
Summary
Work Group and Organizational Issues
Communication in the Work Place
The Communication Process: A Definition and a Model
Research on the Communication Process
Nonverbal Communication in Work Settings
The Flow of Communication in Work Organizations
Downward, Upward, and Lateral Flow of Communication
Barriers to the Effective Flow of Communication
Communication Networks
Formal and Informal Lines of Communication: The Hierarchy Versus the Grapevine
Organizational Communication and Work Outcomes
Summary
Group Processes in Work Organizations
Defining Work Groups
Roles
Norms
Organizational Socialization: Learning Group Roles and Norms
Basic Group Processes
Conformity
Group Cohesiveness
Cooperation and Competition in Work Groups
Conflict in Work Groups and Organizations
Group Decision-making Processes
Effectiveness of Group Decision Making
Group Decision Making Gone Awry: Groupthink and Group Polarization
Summary
Leadership
What Is Leadership?
Defining Leadership
Universalist Theories of Leadership
Great Man/Woman Theory
Trait Theory
Behavioral Theories of Leadership
Ohio State Leadership Studies
University of Michigan Leadership Studies
Evaluation of the Behavioral Theories of Leadership
Contingency Theories of Leadership
Fielder's Contingency Model
The Path-Goal Theory
The Decision-making Model
The Leader-Member Exchange Model
Additional Leadership Theories
Charismatic Leadership Theory
Transactional Versus Transformational Leadership
Comparing and Contrasting Theories of Leadership
Applications of Leadership Theories
Leadership Training
Job Redesign and Substitutes for Leadership
Summary
Influence, Power, and Politics
Defining Influence, Power, and Politics
Influence: The Use of Social Control
Power: A Major Force in Work Organizations
Power Sources
Power Dynamics in Work Organizations
Organizational Politics
Defining Organizational Politics
Types of Political Behaviors
Causes of Organizational Politics
Consequences of Organizational Politics
Managing Organizational Politics
A Contingency Approach to Organizational Power and Politics
Summary
Organizational Structure, Culture, and Development
Organizational Structure
Dimensions of Organizational Structure
Traditional versus Nontraditional Organizational Structures
Chain of Command and Span of Control
Functional Versus Divisional Structure
Centralized Versus Decentralized Structure
Examples of Traditional and Nontraditional Organizational Structures
Traditional Organizational Structures
Nontraditional Organizational Structures
Contingency Models of Organizational Structure
Organizational Culture
Organizational Development
Organizational Development Techniques
The Effectiveness of Organizational Development
Summary
Work Environment Issues
Human Factors in Work Design
Human Factors
Operator-Machine Systems
Displays
Operator Information Processing and Decision Making
Machine Controls
Errors in Operator-Machine Systems
Automation and Operator-Machine Systems
The Work Environment: Workspace Design
Summary
Work Conditions and Work Safety
Work Conditions
Physical Conditions of the Work Environment
Psychological Conditions of the Work Environment
Temporal Conditions of the Work Environment: Work Schedules
Work Safety
Dangers in the Work Environment
Dangers in Machine Systems
Dangers in Worker Characteristics and Behavior
Programs to Increase Work Safety
Alcohol and Drug Use in the Workplace
Summary
Glossary
References
Credits
Name Index
Subject Index