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Decision-Making Group Interaction Achieving Quality

ISBN-10: 0321049195

ISBN-13: 9780321049193

Edition: 4th 2003 (Revised)

Authors: Bobby R. Patton, Timothy M. Downs

List price: $101.00
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Description:

Decision-Making Group Interaction provides a practical understanding of communication in task-oriented groups, focusing on effective processes that yield quality outcomes. With an overall emphasis on qualityfrom interactions in group contexts and effective group processes to effective outcomes of groups engaging in decision making processesthis text reinforces the importance of groups continuously attempting to achieve quality group decision-making outcomes as a result of engaging in quality communication practices, mirroring an emphasis placed on communication in group settings in businesses across the country. This text is thought-provoking and provides students and instructors with the necessary information to stimulate interactions in the classroom that will inspire continuous application outside the classroom.
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Book details

List price: $101.00
Edition: 4th
Copyright year: 2003
Publisher: Allyn & Bacon, Incorporated
Publication date: 7/1/2002
Binding: Paperback
Pages: 192
Size: 7.00" wide x 9.00" long x 1.00" tall
Weight: 0.836
Language: English

Each chapter begins with "Scenario" and concludes with a "Case Study," "Summary," "Applications," and "References."
Communication in Decision-Making Groups: An Introduction
Why Groups? Groups as Systems
Quality and Applications
Groups as Interdisciplinary Study: A Brief History
Quality Communication in the Group
Communication Networks
Communication Intentions
Characteristics of Quality Group Communication
Quality Participation in the Group
Theoretical Framework: Field Theory
Perceptions of Others
General Predispositions
Cultural Factors
Characteristics of Quality Groups
Characteristics of Quality Groups
Evaluating the Effectiveness of Quality Groups
Critical Thinking in the Quality Group
Procedural Description of Critical Thinking
Promoting Cooperation and Positive Conflict
Interdependence and Conflict
Within Group Conflict
Types of Conflict
Conflict Between Groups
Promoting Cooperation
Managing Conflicts
Task Formats of Quality Groups
Teamwork-Defining Characteristics
Strategic Planning
Functional Teams
Improvement Groups
Brainstorming
Leadership in Quality Groups
Review of Traditional Approaches to Group Leadership
Characteristics of Leaders
Styles of Leadership
Situational Leadership
Task and Maintenance Function
Group-Centered Leadership
Leadership Behaviors
Recent Perspectives in Leadership
Using Technology in Quality Groups
The Advent of New Technologies
Developing Effective Communication Networks
Technology and Mediated Instruction
Process Measures of Group Quality
Benchmarking
Observing Group Behavior
Process Analysis
Interpersonal Perception Sale
The T/P Questionnaire
Presenting the Findings of the Quality Group
Data Collection And Analysis Tools
Mobilizing External Resources
Integrating Your Thinking With That of the Audience
Changing Your Listeners' Attitude
Helping Listeners Decide Questions of Policy
The Persuasion Paradigm
Quality Groups in the 21st Century
Dimensions of the Future
A Projected Future of Groups
Interprofessional Communication- Means to Quality
Recognizing Quality- Award Winning Projects
Building Quality Decision-Making Groups